The Mercury News

Business: Apple threatens to ban developers who track iPhone use.

Use of some apps could give hackers access to credit card, personal data

- By Rex Crum rcrum@ bayareanew­sgroup.com Contact Rex Crum at 408-278-3415.

Apple is laying down the law for app developers who include pieces of code that allow their apps to record how a person uses their iPhone.

According to a report by TechCruch, Apple has told developers that their apps face removal from the App Store if they don’t comply with Apple’s rules about the use of analytical code that can record how a person uses their phone. The company has said that developers must either remove such code from their apps, or make it explicitly known to app users about the code, or Apple will remove those apps from the App Store.

“We have notified the developers that are in violation of these strict privacy terms and guidelines, and will take immediate action if necessary,” Apple said, according to a statement TechCrunch said it received from the company. Apple didn’t immediatel­y return a request for comment from this news organizati­on.

At issue is Glassbox, an analytics tool that TechCrunch said is used in the apps of Expedia and Hotels.com, and others. Glassbox is designed to make customers’ experience­s better, but it can record any text a person puts into an app, as well as record a person’s other actions such as tapping and swiping on times. That informatio­n is then sent back to an app’s developers.

In addition tracking a person’s actions within an app, there are concerns that the Glassbox tool could give hackers the ability to gain unauthoriz­ed access to a person’s credit card informatio­n and other personal data.

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 ?? RYAN ANSON — AGENCE FRANCE-PRESSE VIA GETTY IMAGES ?? Apple tells developers they must tell customers about tracking code in apps or face being removed from store.
RYAN ANSON — AGENCE FRANCE-PRESSE VIA GETTY IMAGES Apple tells developers they must tell customers about tracking code in apps or face being removed from store.

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