The Mercury News

Some Silicon Valley firms are booming despite pandemic

Video conferenci­ng, online courses thrive as people sequester at home

- By Leonardo Castañeda lcastaneda@bayareanew­sgroup.com

Traffic at Coursera, the Mountain View-based online learning platform with university classes for anyone, is four to five times higher than usual, with thousands of universiti­es requesting free access to their platform. At the same time, videoconfe­rencing app Zoom has become central to countless companies where most employees are working from home. And grocery delivery app Instacart has seen a 150 percent increase in demand, with billions of dollars worth of groceries purchased through the app in the past three weeks.

The global coronaviru­s pandemic has wreaked havoc on thousands of businesses large and small, shuttering restaurant­s, bars and many retail stores. Silicon Valley startups selling cars, homes and co-working space are struggling and starting rounds of layoffs. Already, more than 1 million California­ns have filed for unemployme­nt. But for some businesses, the pandemic and efforts to contain it have been a boon, boosting their popularity if not yet their revenue. Grocery stores, online delivery and the post office are all hiring. But not all the businesses seeing a rise in demand are as obviously tied to the response to the pandemic.

Among them is Coursera, which offers extremely popular series available to anyone for free on the science of well-being and machine learning. In Italy, one of the countries hardest hit by coronaviru­s, enrollment is up 200 percent, and

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