A’s, Giants set up plans for refunds

The Giants and A’s on Wednesday outlined how fans can receive refunds for single-game and season tickets they had purchased for games in March, April and May that were not played because of the COVID-19 pandemic.

The A’s provided two options for their A’s Access (season ticket) holders. The first is to apply credits from a ticketed game (March, April and May) to a renewed 2021 membership, which would also lock in a 5 percent discount on the future membership. The second option is to request a full refund. All members should receive an email with a form they can fill out by May 15.

Customers who purchased single-game tickets for games at the

Coliseum for those three months will automatically receive a refund.

The Giants announced that 2020 season-ticket, suite, group and premium-ticket holders “have the option to receive an account credit and a 5 percent bonus based on the face value for any impacted games towards their 2021 season renewal.” They also outlined a plan for single-game tickets for games at Oracle Park. Consumers can request a full refund or can receive a credit for 2021 tickets “at exclusive preferred pricing levels.”

The MLB’s action comes on the heels of mounting public pressure to refund paying customers who couldn’t attend the near-500 scheduled games already called off as of Wednesday. Last week, two California-based fans filed a class-action lawsuit against the MLB, Ticketmaster and StubHub demanding refunds.

No plans for refunds beyond May have been set forth by any team as baseball searches desperately for a season starting point this summer. It’s likely games may go on, at some point, without fans in attendance, which could prompt further mass ticket refunds and credit incentives.