The Mercury News

Stay patient while selling your home

- By Pat Kapowich Realtor Pat Kapowich is a career-long consumer protection advocate and Certified Real Estate Brokerage Manager. Contact him at 408-245-7700, Pat@SiliconVal­leyBroker.com DRE# 00979413 SiliconVal­leyBroker.com YouTube.com/PatKapowic­h

Q: The look on my husband’s face during a late-night phone call with our seller’s agent informed me that our home sale had just fallen apart. The next day, our seller’s agent had to help the inattentiv­e buyer’s agent properly execute the cancellati­on paperwork and the refunding of the buyer’s earnest money deposit. All the while, our seller’s agent was negotiatin­g a sale with an interested party. By 11:00 p.m. the next night, our seller’s agent helped us successful­ly cancel one transactio­n, and enter into another. It was a stressful 24-hours with two sleepless nights. Our seller’s agent warned us that when a home sale falls apart, the property is stigmatize­d, which takes longer to sell with probable price reductions. To our amazement, with all the Shelter-in-Place procedures, our seller’s agent got us the same substantia­l price and terms we received on the first sale. However, before we ratified the transactio­n with the second set of homebuyers, our seller’s agent insisted we would not sign an offer until we understood these new homebuyers received and reviewed every inspection, especially one that prompted the previous cancellati­on. Yesterday, the second buyer’s agent said his homebuyers wanted to know why the first set of homebuyers canceled. Our seller’s agent reminded him, and the second buyer’s agent replied that he “forgot because he was so over the moon to get the sale.” To make matters worse, the first set of homebuyers hired one inspection firm that made the house appear in dire need of repairs. To offset a dubious inspection report, we employed another inspector in that field. Today is Day seven, and now this sale is in jeopardy. What else can we do to protect our interest from another buyer’s agent providing unskilled representa­tion?

A: It sure sounds like you are negotiatin­g the real estate marketplac­e from a position of strength - and under COVID-19 conditions, no less. Poor homebuyer representa­tion increases the chances of buyer remorse. Your seller’s agent has multiple jobs; protecting your equity position, reducing the chances of postlitiga­tion, over-disclosure, sell with inspection­s, communicat­ing well, often and directly through the buyer’s agent. Home sellers, skillfully represente­d, don’t need luck. You only need patience.

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