The Mercury News

EDD

- Contact George Avalos at 408-859-5167.

streamline the claims process.

Another sign has emerged to suggest that the EDD might be struggling to make progress on determinin­g if a questionab­le claim is linked to fraud or is legitimate.

The embattled state agency is taking steps to ease the time pressure for jobless workers to navigate the EDD’s bureaucrat­ic maze for identity verificati­on and claims validation.

“EDD has extended the window from 10 to 30 days for claimants to verify their identity with ID.me,” the

EDD said in a prepared release.

In October 2020, the EDD instituted a new identity verificati­on technology called ID.me.

After the 30 days, the EDD will likely force the worker to restart their claim from scratch.

“This extension will provide claimants ample opportunit­y to validate their identities before an EDD notice of disqualifi­cation is issued,” the department said. “As claimants have their identity verified, EDD is removing barriers on claims so payments can continue for legitimate claimants within a matter of days.”

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