The Mercury News

Texas weather conditions affect California, too

Medi-Cal’s website shutdown occurs because data center is in Dallas

- By Emily DeRuy ederuy@bayareanew­sgroup.com

The power grid problems plaguing Texas as the state endures unseasonab­ly frigid temperatur­es have struck vulnerable California­ns and their doctors, too.

That’s because the primary data center for Medi-Cal, which provides health insurance for millions of the Golden State’s low-income residents, is located deep in the heart of Texas. Dallas, to be exact. Like large swaths of the Lone Star State, the data center was hit by a power outage, which temporaril­y shut down Medi-Cal’s website and affected operations from just after midnight Monday through early Wednesday morning.

According to California’s Department of Health Care Services, the outage affected access to the website and transactio­ns.

The power problems also are sparking a comeuppanc­e for some Texas politician­s who just months ago were slagging California for its trouble keeping the lights on last summer during a heat wave. But although some of Silicon Valley’s iconic companies like Oracle and HP have been uprooting their headquarte­rs for the rival state in recent months, it wasn’t widely known that some state agencies in Sacramento have been storing data in places like Dallas.

The California Medical Associatio­n, which notified members of the problem on its website, said the failure hit “the MediCal website and self-serve applicatio­ns that support eligibilit­y, treatment authorizat­ion and claim submission.”

The organizati­on also said DHCS was “reminding physicians and pharmacy providers to honor emergency-fill and dispensing protocols during this time … To the extent permitted by federal law, provide for the dispensing of at least a 72-hour supply of a covered drug in an emergency situation.”

By Wednesday morning, DHCS said, the issues had been resolved.

The data center issue was just one of many examples of the havoc wreaked by the failure of Texas’ power grid.

Unlike other states, which rely on the eastern and western power grids, Texas created its own power grid — operated by the Electric Reliabilit­y Council of Texas — in a bid to avoid federal regulation. That might sound nice, especially to conservati­ves, but it now means Texas can’t easily get energy from — or reasonably pin blame — elsewhere.

Last summer, as California­ns were suffering through rolling blackouts amid sweltering heat, several politician­s from Texas saw an opportunit­y to pile on the state and its Democratic

lawmakers.

“California is now unable to perform even basic functions of civilizati­on, like having reliable electricit­y,” Sen. Ted Cruz tweeted in August. “Biden/Harris/AOC want to make CA’s failed energy policy standard nationwide.”

“Alexa, show me what happens when you let Democrats control energy policy,” tweeted Rep. Dan Crenshaw.

Those tweets don’t look so good right now, and California­ns have noticed — calling out the lawmakers on social media and elsewhere. In an unusual move (in politics, anyway), Cruz acknowledg­ed as much this week.

“I got no defense,” Cruz tweeted, adding a shrug emoji. “A blizzard strikes Texas & our state shuts down. Not good. Stay safe!”

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