The Mercury News

BART ridership beginning to rebound

Those returning for first time in more than a year will notice some changes

- By Nico Savidge nsavidge@bayareanew­sgroup.com

After more than a year carrying a fraction of the crowds that once crammed its trains, BART is well underway with its longawaite­d pandemic recovery.

Ridership in the transit system has nearly doubled over the past six months — from about 42,000 weekday trips on average in the first week of January, when California was enduring a devastatin­g winter COVID surge, to over 80,000 between June 28 and July 2.

Thursday saw 85,181 riders, the highest figure since March 2020. And the climb is expected to continue as more people return to in-person work and events and nightlife kick back into gear.

While thousands of people never stopped riding public transporta­tion during the pandemic, plenty of others are returning to BART for the first time in 16 months and will likely notice some significan­t changes.

Here’s a guide to what’s new:

No more packed cars

If the memory of cramming shoulder-to-shoulder with fellow riders in the Before Times makes you cringe, don’t worry.

“The trains have not really been crowded,” said BART board President Mark Foley, who went from riding five days a week before lockdown to taking occasional trips through the pandemic.

BART regularly posts data for how crowded its trains are — they show there’s almost always enough room for passengers to stay six feet apart from one another, and even at rush hour riders wary of close contact can keep at least three feet of social distance.

Parking is a breeze

Unlike the days when snagging a spot at some stations required arriving well before rush hour, or hoping your name rose to the top of the massive wait list for a reserved space, you’ll now find plenty of room in BART lots.

BART says patrons should be able to find open spaces throughout the day, even at popular stations that once filled in the early morning hours.

And if those empty lots prove fleeting as more riders return, the wait lists for parking permits

has disappeare­d at most stations.

Masksstill required

Public transporta­tion is one of the few places in daily life where federal regulation­s still require everyone — including those who are fully vaccinated — to mask up. You’ll need to keep your mask on any time you’re on a BART train, in a station or waiting on a platforms, including those that are outdoors.

The same rules apply on

airplanes, buses, ferries and other modes of transit.

Service is reduced

For now, BART is using a base schedule in which trains run every 30 minutes, with the final trips starting at 9 p.m. BART is running additional trains during commute hours on some busier lines, and has started offering limited service later at night.

But the reduced service has drawn complaints from riders who have to endure long waits and can’t count on BART to get home as nightlife reopens.

That should change on Aug. 2, when BART restores

most pandemic service cuts: Trains will run every 15 minutes between 5 a.m. and 8 p.m. on weekdays, and the system will stay open until midnight on weeknights and Saturdays. Trains will run every half hour from 8 p.m. to midnight.

Saturdays will see more frequent service, but Sundays will remain paredback, with trains every 30 minutes and a 9 p.m. closure.

San Jose included

BART’s brightest moment of 2020 came when its first trains rolled out of sparkling new stations

in Milpitas and North San Jose’s Berryessa neighborho­od, realizing decades of work to bring service to the South Bay.

For San Jose and Milpitas riders, the two new stations boast impressive pieces of art work and architectu­re, tons of parking, access to bike lanes and connection­s to the Valley Transporta­tion Authority system.

For others, you might just notice that the BART map looks a little different and your “Warm Springs/South Fremont” train has been rebranded to “Berryessa/ North San Jose.”

More staff on trains

Years of pained debates over how keep riders safe in the BART system came to a head during last summer’s protests over police brutality and racism.

Riders could see the result of those discussion­s in the form of an increased BART staff presence — including both traditiona­l

police officers and civilian workers.

BART is hiring 10 new “Ambassador­s,” doubling the size of the program that started just before the pandemic in which unarmed staff patrol trains and stations. The system is also bringing aboard a new team of Crisis Interventi­on Specialist­s trained to handle calls involving people with suspected mental health issues.

Meanwhile, BART Police have added officers to the department’s “Train Teams,” and put a bigger emphasis on patrolling within the system.

No more paper tickets

You can still use those old blue paper tickets to ride BART. But as the system moves to an all-Clipper card future, those once ubiquitous tickets’ days are coming to an end.

BART is no longer selling new standard paper tickets or letting people add value to existing ones, except for

the “add fare” machines for riders with insufficie­nt value to complete a trip. All stations now have vending machines that sell plastic Clipper cards instead.

BART continues to offer special discounted paper tickets for seniors, children and people with disabiliti­es.

In September, riders who swipe a Clipper card will get half off their fares.

Pay fares by phone

This spring, both Apple and Google added Clipper to the mobile wallet systems for iPhones and Android devices. That means riders on BART and other Bay Area transit systems can pay their fare by tapping their phones at Clipper readers, just like they would a physical card.

You can find Clipper in Apple Wallet or Google Pay, and you can even transfer the balance from an existing card to your mobile account. Just be warned: If you do that, the physical card will be deactivate­d.

Newspapers in English

Newspapers from United States