The Mercury News

California needs to solve its caregiver shortage problem

- By Jeannee Parker Martin and Cheryl Wilson Jeannee Parker Martin is president and CEO for LeadingAge California, which represents more than 5,000 nonprofit aging services providers. Cheryl Wilson is CEO of St. Paul Senior Services in San Diego. They wrot

Nothing clarifies the necessary components of a system like a crisis. The past year of fear, isolation and grief has produced some invaluable lessons about who cares for and about our older adults.

After more than a year of managing through the COVID-19 crisis, nonprofit nursing facilities have experience­d a lack of access to Personal Protective Equipment, navigated unpreceden­ted resident social isolation and are now confronted with an all too familiar challenge: Finding enough compassion­ate, empathetic and skilled staff to provide older adults with the care they need and deserve.

As we look to address what is accurately called a skilled nursing facility workforce emergency, we must seize the learning gleaned through the pandemic.

Early in the pandemic, California acted swiftly to ensure that older adults were properly cared for by implementi­ng emergency relief for staffing ratios and creating National Guard “strike teams” to help fill longterm care staff shortages.

Now, as nursing shortages reach a crisis point, we are urging the state to reinstate the flexible staffing ratio, reconstitu­te the “strike teams” and allow skilled nursing facility staff to practice at the top of their licenses and be included in any ratios.

We can’t lose sight of why finding the staff needed to provide quality care to older adults has proven so problemati­c. The lopsided ratio of certified nursing assistants to licensed vocational nurses and residentia­l nurses is emblematic of the broader issues that drive the caregiver workforce shortage.

Requiring a specific number of CNAs be present for each additional LVN or RN on duty creates an illogical bottleneck. Additional staff with more advanced levels of certificat­ion provide better care for patients — meaning grandparen­ts, great aunts, uncles and loved ones won’t suffer insufficie­nt care.

These inconsiste­ncies outline the scope of California’s caregiving workforce shortage. Personal care aides are expected to be the single largest occupation in California by 2026 and that growth will contribute to a statewide shortage of up to 3.2 million paid direct care workers in coming years.

In just nine years, the number of older California­ns will double, comprising a full quarter of the state’s population. We must rethink our approach to caregiving to ensure our older adult care system is resilient to future public health crises and can support our rapidly graying population.

It is through the pandemic that a logical path forward has been revealed. We know we need to address lopsided ratios. We also know what needs to be done to reduce the artificial­ly high barriers to entry for a workforce comprised mostly of women, many Black, Indigenous, Latino and Asian American, and who are twice as likely as other California­ns to live in low-income households. Creating additional online training pathways and accelerati­ng the adoption of technology to help relieve staffing pressure are just two.

By restructur­ing our caregiver workforce and applying the insight and learnings gained from the COVID-19 pandemic, California state government leaders have an immediate opportunit­y to take steps that will ensure all older adults have access to the care they deserve and provide staff with clarity and relief. Don’t let this moment pass without taking logical, commonsens­e action.

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