The Mercury News

Don’t pass on chance to regulate Facebook

- By Doyle McManus Doyle McManus is a Los Angeles Times columnist. © 2021 Los Angeles Times. Distribute­d by Tribune Content Agency.

Facebook’s critics have argued that the social media giant is bad for consumers, bad for children and bad for the country — a serial abuser of its users’ privacy, an amplifier of misinforma­tion and a much-too-handy tool for turning Americans against one another.

It turns out they were right, and Facebook knew it.

The company’s record caught up with it in the person of Frances Haugen, the whistleblo­wer who testified before a Senate committee after delivering damning company documents to the Securities and Exchange Commission and the Wall Street Journal.

Haugen told senators that when Chief Executive Mark Zuckerberg had a choice between making Facebook, Instagram and other platforms that his company owns safer or increasing revenue, he almost always chose the money.

In 2020, Zuckerberg was told that Facebook’s algorithm was unintentio­nally boosting “misinforma­tion, toxicity and violent content.” Fixing the problem might prompt users to spend less time on the platform, so he decided not to act, a company memo said.

One of the documents she released showed the company knows that using Instagram often produces emotional harm: “We make body image issues worse for one in three teen girls,” it said.

Rarely has blowing a whistle produced such quick results.

Facebook announced late last month that it was delaying the rollout of Instagram Kids.

But the company still earned a strikingly bipartisan flood of criticism from senators ranging from Richard Blumenthal, a liberal Democrat from Connecticu­t, to Marsha Blackburn, a pro-Trump Republican from Tennessee.

“There seems to be a critical mass now, interested in doing something meaningful,” Blumenthal told me.

“The disclosure­s of how Facebook is profiting from the harm that it does and how it has sought to conceal that harm is so powerful … and the proof is so visible,” he said, referring to the mass of documents Haugen released.

Parents struggle to keep their children’s internet use under control. This is a kitchen-table issue that could drive millions of votes across the country.

Blumenthal and other Democrats have a long list of measures they’d like to pass, including changes to the law that absolves internet platforms of responsibi­lity for content they distribute and perhaps creating a new federal regulatory agency to oversee the internet.

Republican­s are less enthusiast­ic about big regulatory changes.

OK, big steps are hard. Try taking small ones. Here are three:

• Fund a new digital privacy bureau at the Federal Trade Commission, which already has authority to oversee how internet platforms use data from their customers but has only a tiny staff to tackle the problem.

• Update the 1998 Children’s Online Privacy Protection Act to give parents some control over how websites track their children’s activities and provide an “eraser button” to let parents delete content their children post.

• Force Facebook and other platforms to be more transparen­t about the algorithms they use and to give users more control over the ways content is steered toward them.

One more that should pass, but won’t: the Honest Ads Act, a bill that would require online political advertisem­ents to reveal who paid for them, the same way television and radio ads do. (Republican­s don’t like the idea, apparently because they want to maintain the ability to deploy “dark money” from undisclose­d sources.)

There’s a good reason the public holds Congress in even lower esteem than the media: They never seem to get much done, even on those rare issues where there’s a broad consensus.

This is one of those issues. It’s an opportunit­y for lawmakers to improve their standing in the eyes of the voters — and to make the internet safer for their children, their grandchild­ren and everyone else. Don’t let it slip away.

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