The Mercury News

How to reduce reliance on big-box retailers

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Big-box retailers span the globe. Though WalMart, Target and Lowes may offer great deals, there’s often nothing unique about big-box stores. Proponents of Main Street also note that big-box stores can’t provide the small business charm that can make local neighborho­ods special.

Balance is everything, and that even applies to shopping. Big-box retailers can feature in consumers’ shopping plans, but there’s a place for small businesses as well. The following are some strategies to reduce reliance on national chains.

Look at the alternativ­es first.

Shoppers may look to big-box stores because they know what to expect and are familiar with their goods. But exploring smaller alternativ­es first can turn up some pleasant surprises. Take walking tours of the community and make note of which stores are available. You might just uncover a hidden gem.

Prioritize quality, not quantity.

Big-box retailers frequently turn to foreign-made products and can offer very low prices because the huge amount of merchandis­e they sell enables them to negotiate lower bulk prices from suppliers. Mass production of products may result in lower-quality merchandis­e. Small businesses may pick and choose their stock, vetting items before the customer even does his or her research.

Ask for recommenda­tions.

Reach out through social media for recommenda­tions on small businesses in the area. Find out where others are shopping and what they have to say about certain companies. You may not have certain establishm­ents on your radar and may be pleasantly surprised at the competitiv­e prices and outstandin­g service provided by local businesses.

Shop in person.

There’s no denying the convenienc­e and all-hours capabiliti­es of shopping online. However, it denies shoppers the experience of going into a store and browsing for products and getting a true feel for their sizes and quality. Modern consumers are no doubt familiar with the tedious nature of returning online items that fell short of expectatio­ns. Such experience­s are significan­tly less common when shopping in-store, particular­ly at small businesses.

Competitio­n keeps prices lower.

Big-box retailers may offer good deals, but over time those prices may rise as national retailers command more control of the market. A competitiv­e marketplac­e encourages businesses to offer lower prices to attract customers. By shopping a variety of stores, customers can further this healthy competitio­n across the board.

Big-box retailers need not be ignored. However, consumers can balance their spending at big-box stores and small businesses so they do not become entirely reliant on national chains.

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