The Mercury News

Firestone auto care centers to settle dumping charges with DAs for $4M

- By Robert Salonga rsalonga@ bayareanew­sgroup.com

A prominent chain of auto-repair and maintenanc­e shops will pay nearly $4 million in settlement and other fees to resolve a complaint from more than two dozen California district attorneys, alleging shoddy practices that led to hazardous waste improperly ending up in the trash, alongside non-shredded customer records.

Firestone Complete Auto Care, which operates more than 150 locations in the state, was ordered last week to pay $2.865 million in civil fines plus $350,000 to compensate Santa Clara and Alameda county prosecutor­s for their multiyear investigat­ion, on top of $725,000 new training and compliance measures in accordance with a settlement. Bridgeston­e Americas Inc. operates as Firestone in California.

The monetary penalties were announced Monday by the two Bay Area district attorney offices. The case eventually expanded to involve 27 other jurisdicti­ons by the time Friday’s settlement was finalized, including San Diego, San Bernardino and Orange counties.

According to prosecutor­s, the investigat­ion was launched in 2016 based on unannounce­d inspection­s of Firestone trash containers by Santa Clara and Alameda DA investigat­ors, revealing partially filled containers of solvents, automotive fluids and aerosols, as well as batteries and unspecifie­d electronic devices. These materials typically cannot be safely discarded in the trash and must handled through specific hazardous waste disposal services.

Those inspection­s also revealed evidence that customer records were also tossed, unshredded and unredacted, into the trash, creating a privacy invasion risk.

In a statement, Santa Clara County District Attorney Jeff Rosen said, “Hazardous waste does not belong in the air, on the ground, in the water, or in this case, headed to a regular landfill.” Alameda County District Attorney Nancy O’Malley said the settlement signifies a commitment “to hold companies accountabl­e for the harm they cause to Alameda County’s precious natural resources by violating our state’s important environmen­tal laws.”

Bridgeston­e released a statement acknowledg­ing that company officials learned of the investigat­ion in October 2019, and that it “uncovered potential gaps in the implementa­tion of our policies regarding the handling and disposal of hazardous waste and customer informatio­n.” The company added that it “moved immediatel­y to address these issues.”

“We have increased teammate training activities and resources across our California stores, hired a dedicated California compliance officer, and establishe­d an updated compliance review process to ensure full compliance with our own internal standards as well as those of the relevant regulatory agencies,” the statement reads.

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