The Mercury News

Reader has a little fun with warranty renewal callers

- Look for Gary Richards at Facebook.com/ mr.roadshow, or contact him at mrroadshow@ bayareanew­sgroup.com.

QWhen scammers call about an auto warranty renewal offer, I've been hitting the “1” and getting a live person. When they ask what car I have under the warranty, I say a

'46 Buick. They hang up fast. — Cheryl Causey A And …. — G.W.

A

There may be help from Sacramento to hurt these annoying scammers in their pocketbook­s. State Sen. Susan Rubio, D-Baldwin Park, has introduced legislatio­n to help those victimized by insurance scams, including illegal “We are trying to reach you about your car's extended warranty” robocalls. The legislatio­n would help victims recover their losses from sellers of insurance not licensed by the California Department of Insurance.

SB 1040 would give the insurance commission­er the ability to order restitutio­n to consumers from unlicensed sellers of insurance who are breaking California laws, leading to greater repayments to consumers. The Department of Insurance estimates that unlicensed activity costs California­ns millions of dollars every year.

For example, California­ns have paid thousands of dollars for illegally sold extended warranties from unlicensed companies, only to have claims improperly denied. Then they have to pay again for expensive repairs. Individual losses of several thousand dollars per victim can add up to massive fraud.

Under current law, the Insurance Commission­er can order unlicensed sellers to to pay a fine of up to $5,000 per day, but cannot order them to repay consumers for losses that they caused, such as direct premiums they misappropr­iated and financial losses that the consumer suffered when they believed they otherwise were covered by insurance.

Investigat­ions by the Department of Insurance have revealed numerous instances of insurance premium theft, embezzleme­nt, and fraud by unlicensed sellers targeting vulnerable communitie­s, such as seniors, immigrants, and underrepre­sented communitie­s.

Q I was very disappoint­ed to read that the San Jose City Council has approved digital billboards near the airport. These billboards are a danger to drivers, possibly pilots, and Mount Hamilton observatio­ns. Gary, mobilize the troops! Plug the dikes! — Mary Cahill

A

They don't need me to rally the opposition. There's already an army of it.

Q

You didn't hear it from me, but I know a guy who knows a guy whose cousin told him about a guy who intentiona­lly puts police alerts on Waze when there are no cops around!

Evidently, he doesn't go overboard with the false alerts, but he uses them just enough in critically dangerous locations to slow down some of the idiots. — Phil from Concord

A

And now, more guys will know guys who know guys whose cousins told them about a guy …

 ?? ??

Newspapers in English

Newspapers from United States