The Mercury News

18K Etsy sellers sign on to strike over 30% fee increase

- By Martine Paris and Carly Wanna

More than 18,000 Etsy sellers have pledged to join a strike protesting a 30% increase in fees that takes effect today.

In a petition signed by nearly 50,000, the organizers are demanding that Etsy CEO Josh Silverman cancel the fee increase to 6.5% from 5%. About 18,400 people who signed the petition as of Monday afternoon identify themselves as sellers, the method organizers are using to track participan­ts. They are asking sellers to go on vacation mode and buyers to boycott the crafts website from April 11 through 18.

According to Etsy's website, sellers can start a shop for free but must pay fees for listing, transactio­ns and payment processing. The company last raised transactio­n fees in 2018 to 5% from 3.5%. Meanwhile, Etsy's shares have quadrupled in the last four years, closing at $116.58 on April 8 in New York.

Strike organizer Kristi Cassidy, who sells handmade wedding dresses on Etsy, said the platform can charge sellers more than 20% on items sold with hidden charges.

“It's been one thing after another on the Etsy platform that just gradually makes it a worse and worse place to try to run a unique business,” Cassidy said. “The fee increase was the final straw.”

Etsy says it's using the fees to make improvemen­ts for its 5.3 million sellers.

“Our sellers' success is a top priority for Etsy,” a company spokespers­on said in an emailed statement. “We are always receptive to seller feedback and, in fact, the new fee structure will enable us to increase our investment­s in areas outlined in the petition, including marketing, customer support, and removing listings that don't meet our policies.”

Several of Etsy's competitor­s use monthly rates to charge sellers. Amazon charges businesses $39.99 a month to sell on the site, although it offers an alternativ­e plan for smaller sellers that charges $0.99 per item sold. Shopify monthly rates vary, ranging from a $29 a month basic plan recommende­d for newer businesses to a $299 premium offering.

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