The Mercury News

Apple's caution is helping avoid cuts

Company more frugal on hiring during pandemic

- By Saksha Menezes

There's a reason why Apple is under less pressure than tech peers to slash jobs during the current slowdown: It hired more efficientl­y in the first place.

During the industry's pandemic-fueled hiring binge, Apple added fewer employees than other big tech firms. On top of that, the company generated far more revenue per new hire than its peers, according to data compiled by Bloomberg.

That more cautious approach is paying off now.

Though Apple has frozen hiring in some areas and is keeping a lid on spending — especially outside research and developmen­t — it hasn't yet resorted to the mass layoffs underway at Amazon. com, Alphabet's Google, Meta Platforms and other tech giants.

“This signals a better quality of management at Apple compared to other technology companies that clearly read the signals during the pandemic the wrong way,” said Saxo Bank A/S's Peter Garnry.

The company announced plans to shore up its human resources this week by hiring its first chief people officer. HR duties had been overseen by retail chief Deirdre O'Brien in a dual role.

Many tech companies admit that they hired too much during the pandemic, betting that lifestyle changes — including remote work, e-commerce spending and video-game habits — would bring a bigger windfall. Now they're dealing with the aftermath. Zoom Technologi­es, one of the biggest beneficiar­ies of Covid-19 lockdowns, just announced this week that it was cutting 15% of its jobs.

Apple, meanwhile, was more cautious. Its headcount increased just 20% from 2020 to 2022, compared with a 60% gain at Alphabet and a near-doubling at Amazon.

Those two companies went on to announce playoffs of roughly 30,000 combined.

Apple also generated much more revenue per additional employee during the pandemic years than it

did in the previous threeyear stretch.

That's a sharp contrast with most of its technology peers.

However, headcount can't fully explain Apple's edge over competitor­s.

The company also generates some of the highest sales per square foot -an indication that its efficiency goes beyond hiring policies.

“Apple is frugal by nature,” said Credit Suisse Group AG analyst Shannon Cross. “It comes down to the management's stewardshi­p of shareholde­r dollars and a tight focus on what growth opportunit­ies to invest in.”

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