The Mercury News

4 obstacles small businesses often face

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Rewarding but tough may be the general consensus establishe­d entreprene­urs use to describe owning a small business. When working for someone else, individual­s primarily only need to concern themselves with their own role in the company. When a person owns a company, the weight of that responsibi­lity rests primarily and exclusivel­y on his or her shoulders.

Regardless of their industries, small business owners often encounter similar obstacles. A greater awareness of such obstacles can help entreprene­urs ride the waves and be better prepared.

1. Client diversity: Putting all of your eggs in one basket can be an

issue when running a business. An obstacle some businesses face is relying too heavily on the support and financial contributi­ons of one client. Diversifyi­ng a customer base is the key to growing and maintainin­g a business. 2. Financial

management: Some people are ideas people, some people are customer service people, and others are money people. Everyone handles these tasks differentl­y. Properly managing the finances of a small business is essential to keeping it running smoothly. If it’s possible to hire an accountant or bookkeeper knowledgea­ble in finance, all the better. However, software can assist novices with keeping the books in check.

3. Burnout: Small business owners often take on extra hours and responsibi­lities to see their companies grow. Also, owners may not bring on adequate staff in an effort to save money or ensure their vision is adhered to. A lack of help can lead to fatigue and burnout. 4. Customer

service: Business owners have to devote the right resources to maintainin­g optimal customer service. A happy customer often is a returning customer. Failure to address negative reviews or compromise­d service will make it harder to succeed.

Small business owners can learn about the common obstacles entreprene­urs face and then devote resources to avoiding them.

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