The Mercury News

General Mills is getting back to normal as supply chain woes fade

- By Brooks Johnson

As food companies raced to meet unpreceden­ted consumer demand during the pandemic, ingredient shortages abounded.

General Mills went through dozens of different formulas to keep products on shelves. At the height of the supply chain crisis, Totino's frozen pizzas was reformulat­ed 25 different times in 26 weeks.

Now, as supply chain troubles fade, the old recipe book at General Mills is back in action.

“We needed to satisfy our consumers, but the cost goes up,” General Mills CEO Jeff Harmening said in an interview Wednesday. “As we get to a more normalized supply chain environmen­t, we go back to more normal, premium ingredient­s.”

The Golden Valley-based maker of Cheerios and Fruit Roll-Ups is entering a new era of normalcy after three years of adapting to extraordin­ary supply and demand issues that created both challenges and huge opportunit­y.

Widespread price increases — meant to cover higher labor, ingredient and transporta­tion costs — should be coming to an end as the company instead chases improved productivi­ty and efficiency to boost the bottom line in the future. That includes expanding internal manufactur­ing capacity and shifting back to original recipes from what Harmening called “more expensive alternativ­es.”

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“We're not spending as many R&D and manufactur­ing resources to address problems,” Chief Financial Officer Kofi Bruce said. “Now we can focus on taking out costs.”

That drive for efficiency and productivi­ty is expected to help the company grow an estimated 3-4% over the next year — a far more typical expectatio­n for the packaged food company compared to its revenue growth in recent years that was two to three times.

“We won't see as much inflation, and we won't see as much pricing,” Harmening said. “That's good for consumers and we're fine with that as well.”

Instead of driving up sales through price increases, General Mills will be focusing on innovation, brand-building and expanded distributi­on, the CEO said.

“These are the fun parts about driving demand we get to do,” Harmening said.

The company missed revenue expectatio­ns for its most recent quarter that ended in May but beat profit forecasts on an adjusted basis.

General Mills reported a $615 million profit, or an adjusted $1.12 per share, for the fourth fiscal quarter. Analysts expected a decline — profits dropped 25% compared to the same quarter a year ago — and were looking for $1.05 per share.

Sales for the fourth quarter reached $5 billion, marking 3% growth over last year.

As the company sold fewer pounds of product this spring, its revenue expansion was driven by price increases. That decline in volume indicates lower consumer demand in response to higher prices that General Mills and other food companies have been passing along for two years now.

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