Technical, professional development courses offered at NCC

Northampton Community College is offering courses and workshops in November and December for building software skills and developing professional effectiveness at its Fowler Family Southside Center in Bethlehem or online.

A“QuickBooks Desktop” workshop will be held 8 a.m. to 4 p.m. Nov. 1 and 8 that will cover the basics of the desktop version, while the “QuickBooks On The Go” workshop will cover the new online version will be held 8 a.m. to 4 p.m. Dec. 6 and 13. Both workshops will be in person at NCC’s Fowler Family Southside Center, 511 E. Third St., Bethlehem, and will include continental breakfast, lunch and all materials.

For those looking to gain foundational Microsoft Excel skills such as how to perform calculations, modify and format a worksheet, print workbook contents and manage larger workbooks, NCC is offering an online “Microsoft Excel Beginning” course 8 a.m. to noon Nov. 8 and 9.

When it comes to developing critical skills for professional and personal success, NCC’s Center for Business and Industry has an assortment of options to choose from. The in-person “Working with Teams” course will be held 8 a.m. to 4 p.m. Nov. 3, will help you understand the roles and responsibilities of a team and its members, the actions of a successful working unit, stages of team development, and strategies to effectively manage individual differences within a group. In NCC’s online “Achieving Personal Effectiveness” course held 8 a.m. to noon Nov. 15 and 16, you’ll explore professional and personal skills to help you function at your very best. This includes how to prioritize what’s important in your daily activities, set goals and manage your time well, develop self-care skills to deal with stress, find meaning in your work each day, and be effective in communicating with others.

Finally, during the “Exceptional

Customer Service” course 8 a.m. to 4 p.m. Dec. 11, you’ll explore strategies needed for customer service excellence. This course emphasizes identifying goals for your organization and job, defusing stressful interactions, and providing the very best experience for every customer, every time. In-person classes are held at the Fowler Family Southside Center, 511 E. Third St., Bethlehem.

To register for any of the workshops or courses, and for information, go to www.northampton.edu/cbi-workshops. For questions, email cbi@ northampton.edu.