The Morning Call

The small business owner’s guide to resilience

When you run a small business, obstacles will inevitably arise, and plans will not always work out as expected. Resilient leaders adapt, learn from failure, and keep going even when things get tough — and the best learn how to turn hard times into opportu

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You have to go through lows to grow

Behind every successful business owner is a history of challenges — it's why 21.9 percent close up shop in the first year. Regardless of how strategic you are or how hard you work, some things will fail or cause delays. The key is anticipati­ng issues so you aren't broadsided when they happen. Whatever the issue, it's important to have contingenc­y plans and the resilience to bounce back repeatedly.

You can only focus on what you can control

A stoic phrase says, “The obstacle is the way.” When faced with challenges, instead of avoiding or ignoring them, we should embrace and tackle them head-on. It's tempting to fixate on external factors you can't control, and play the victim when challenges hit. I totally understand worrying about the economy, market trends in your industry, your largest competitor undercutti­ng prices, negative reviews, and much more. But rather than obsess over how to directly change elements out of your sphere of influence, shift your mindset and focus on what you and your team can control.

You have to own your journey

As an entreprene­ur, you will make mistakes. Sorry, it's inevitable. But it's not about your mistakes, but how you manage them and bounce back. Here are some ownership mantras to put in your pocket:

• Take responsibi­lity rather • Make changes to avoid repeat issues. than blaming external factors. • Share lessons with your team.

• Analyze to understand the root causes. • Radically care for yourself.

If you ignore challenges, they will eventually appear in your business.

Find mentors, take time away, build a support network — whatever it takes to stay healthy and focused. At first, self-care may feel unproducti­ve. But think of it as necessary maintenanc­e that gives you the energy and focus to lead others through challenges. You can't pour from an empty cup.

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