Summer poses serious heat, water threats for smartphones
Q: What are some of the risks facing smartphones during the summer months that could result in losing or damaging personal devices?
A: Oklahomans should be aware of the threats both water damage and heat damage can have on their cellphones. Both types of damage can result in ruined cellphones, and lost data, which can cause emotional and financial stress.
Q: What can Oklahomans do to protect their devices from water and heat damage?
A: The best way to protect a device from water and heat damage is to avoid placing your phone in dangerous scenarios. Do not leave a smartphone in a hot car where temperatures can climb up to 172 F, which can lead the phone to overheat, the battery to malfunction, internal components to be damaged, and in some cases, data to be lost.
Additionally, avoid placing your phone in situations where it can fall into water, and consider purchasing a water-resistant case for summer activities around water. Cases such as an OtterBox, DryCase or LifeProof are some options to consider that still will allow normal use of the phone. A less expensive home remedy is to utilize a plastic bag, which will keep a smartphone sealed and safe, but it also limits your ability to use the device.
Q: In the event of catastrophe, what actions should be taken to revive their water or heat damaged smartphones?
A: If your phone is submerged in water, retrieve it as fast as possible and power it off. Wipe the smartphone down and use a fan to dry it; do not use heat because it can corrode interior wiring and circuitry. If your phone is suffering from heat damage, your first reaction may be to put your phone in a freezer; however, cooling the phone too fast can result in condensation inside the phone causing water damage. It is best to get the phone indoors and slowly get it back to room temperature.
If you suspect the phone is not working due to water or heat damage, take the phone to your wireless carrier, who can sometimes fix it when home remedies haven’t worked, and consider a device protection plan, such as Device Protection + from U.S. Cellular, that not only offers phone replacement but also protects and backs up your important information.