The Oklahoman

Alexa, Google assistant can help make aging in place safer

- Sarah Kovac Reviewed.com | USA TODAY NETWORK

Safety can be a major concern if you’re a caretaker for someone with a disability or have a parent aging in place. It’s important to have measures that allow people to live independen­tly, while still keeping them safe. h But how can you accomplish this? Smart assistants, like Amazon Alexa and Google Assistant, offer features and integratio­ns that can make life a little safer for anyone. Still, they’re even more useful in the homes of vulnerable individual­s. How? Can Alexa call 911? Sort of. h Let’s explore that and more of the best smart speaker features you can use to keep your loved ones – and yourself – safe. h If you have an Amazon Echo speaker in your house, you might already have access to more safety features than you realize. Alexa

Emergency Assist is Amazon’s suite of home security features. With Emergency Assist, you can say, “Alexa, call for help.” This command summons an Urgent Response agent, who can quickly send first responders (fire, police, or ambulance) your way. Not only that, but the Urgent Response agent can give the first responder informatio­n you previously entered into the Emergency Assist area of the Alexa app. This may include your gate code, informatio­n about medical conditions, pets on the premises or anything else pertinent. The agent can even tell the first responder where the call came from — specific to the room your Echo speaker has been assigned in the Alexa app.

Emergency Assist costs $5.99 per month or $59 per year if you’re a Prime member. Non-members can sign up, but the fee jumps to $7.99 monthly. Alexa Emergency Assist

From $6 per month at Amazon

Drop-in feature

If you need help from someone in your house, Alexa’s Drop-in feature is the perfect solution – and it’s free.

Well, sort of. You need to have more than one Alexa speaker, but they’re often deeply discounted during sale events like Prime Day and Black Friday. Even on a non-sale day, you can get a small Echo Pop speaker with Alexa for around $30.

Amazon’s Echo Pop speaker is affordable and can connect you to emergency services with just a voice command.

Once you have the hardware, you can use your Alexa speakers like a two-way intercom system. “Alexa, drop in everywhere,” will open up communicat­ion between the speaker you’re using and any other speakers in the house. You can also drop into specific rooms if you assign each speaker a name and location in the Alexa app. For example, you could say, “Alexa, drop in on Mom’s room,” or, “Alexa, drop in on the kitchen.”

Drop-In is a good feature if someone needs to call out for help or if you’d like to check in on someone without physically invading their space.

With the proper settings enabled, you can use this feature to connect speakers in different homes. So, if you wanted to check on a parent aging in place, you could drop in on their speaker and begin talking to them.

Amazon’s Echo Pop $31 at Walmart

Announceme­nts

The announceme­nt feature is more like a traditiona­l intercom system and allows you to broadcast a message to all Alexa speakers in the house (or in a connected house).

If you need to get a message to everyone quickly, announcing is the way to go. “Alexa, announce ‘Can someone bring me more toilet paper?’ ”

Calls and messages

While Alexa cannot directly call 911 for you without the Emergency Assist subscripti­on, it can call your contacts with a simple voice command.

You can use your Alexa device to call someone from your contacts, call a number you ask for digit by digit, or even make a group call. You create and name a group in the Alexa app, and then you can use the voice command, “Alexa, call my sisters,” or whatever the group may be.

Emergency calling

While Google Assistant cannot call 911 by default, a Nest Aware subscripti­on enables it within the Google Home app on your phone. Emergency calling from a Google device connects you directly to the 911 call center closest to you (whereas Alexa can connect you to an Urgent Response agent who can contact emergency services for you). However, this feature won’t be useful if your phone isn’t nearby when you need to call for help. And if your phone is nearby, you don’t need Google at all to contact 911.

If you have sound detection enabled on your Nest Hub (Google Assistant smart speaker or display) or a Nest camera, you’ll get a notification of the sound of a smoke alarm, carbon monoxide alarm, or breaking glass. If you open the notification in the Nest app, you’ll find a button that allows you to contact 911 with just one tap.

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