Col­gate Inn hires new gen­eral man­ager

The Oneida Daily Dispatch (Oneida, NY) - - Local News -

HAMIL­TON, N.Y. >> A ho­tel and restau­rant management pro­fes­sional, with lo­cal roots and ex­pe­ri­ence that in­cludes three years at a restau­rant with three Miche­lin stars, has been named gen­eral man­ager of the his­toric Col­gate Inn. Kendra L. Young, orig­i­nally of nearby Homer, N.Y., is now lead­ing staff at the inn as they em­bark on sweep­ing im­prove­ments to the lo­ca­tion’s tav­ern, din­ing, and lodg­ing ex­pe­ri­ence. “This is like com­ing home,” Young said. “I come from a fam­ily of dairy farm­ers, so the farm-to-ta­ble move­ment is re­ally im­por­tant to me, and I’m so ex­cited to be back in a small com­mu­nity that is so much like where I grew up.” Young stud­ied hos­pi­tal­ity management at John­son & Wales Univer­sity in Prov­i­dence, R.I., and took part in an in­tern­ship at Walt Dis­ney World be­fore be­com­ing the as­sis­tant pri­vate din­ing man­ager at Per Se Restau­rant in New York City. At the three-star Per Se, Young man­aged the frontof-house staff and helped co­or­di­nate spe­cial events. Young later spent time work­ing at the leg­endary Mon­tage Ho­tel in Bev­erly Hills, Calif., be­fore re­turn­ing to the North­east, even­tu­ally work­ing for the Col­gate Inn’s management group, Charlestowne Ho­tels, as gen­eral man­ager of the Stowe­hof Ho­tel in Stowe, Vt. At the Stowe­hof, Young helped tran­si­tion a fam­ily-owned inn into a pro­fes­sion­ally man­aged bou­tique ho­tel, el­e­vat­ing ser­vice stan­dards through­out the guest ex­pe­ri­ence and over­see­ing all op­er­a­tions, in­clud­ing food and bev­er­age, main­te­nance, rooms, hu­man re­sources, and ac­count­ing. “It didn’t take long for us to rec­og­nize Ms. Young’s ta­lent, and we are thrilled to of­fer a po­si­tion wor­thy of her abil­ity,” re­marks Michael Tall, pres­i­dent and COO of Charlestowne Ho­tels. “Her ef­fec­tive­ness as a leader and her nat­u­ral abil­ity to in­tuit guest needs makes her the ideal can­di­date

“I come from a fam­ily of dairy farm­ers, so the farm-to-ta­ble move­ment is re­ally im­por­tant to me, and I’m so ex­cited to be back in a small com­mu­nity that is so much like where I grew up.” — Kendra L. Young

to take on this op­por­tu­nity. We’re look­ing for­ward to what her ad­di­tion will bring to the ho­tel, cam­pus, and Hamil­ton com­mu­nity.” Now in her first few weeks as gen­eral man­ager of the Col­gate Inn, Young said she is focused on get­ting to know the com­mu­nity and her team of hos­pi­tal­ity pro­fes­sion­als. Since 1925, the Col­gate Inn has been a fo­cal point in Hamil­ton. Thanks to its strong con­nec­tion to Col­gate Univer­sity, the inn brings a com­bi­na­tion of both tra­di­tion and hos­pi­tal­ity to guests. With 40 rooms and suites, a restau­rant, and an ar­ray of event spa­ces and ser­vices, the Col­gate Inn pro­vides an un­for­get­table Hamil­ton ex­pe­ri­ence. “I’ve learned a lot of pro­fes­sional and per­sonal lessons through­out my past ex­pe­ri­ences that have shaped who I am to­day,” Young said. “I look for­ward to bring­ing those lessons to the inn and in­cor­po­rat­ing them to el­e­vate our guests ex­pe­ri­ence while fos­ter­ing a close re­la­tion­ship with the Univer­sity and plac­ing a strong im­por­tance on hear­ing the voice of our com­mu­nity.”

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