The Palm Beach Post

Let’s send in scientists to study Facebook’s role in 2018 elections

- WASHINGTON Editor’s note: O’Neil wrote this for Bloomberg Opinion.

Facebook insists that people can trust it to manage its giant social network in a way that doesn’t undermine democracy. I say verify: Let’s send in an army of scientists to study its role in the upcoming 2018 elections.

There’s been too little research into how Facebook influenced the last election, even though there’s plenty of reason to think it did. The “I voted” button was designed to boost turnout. Search-engine rankings can affect voting preference­s. Fake news was pervasive, though we still don’t know who controlled it and how much it mattered. As I’ve suggested, Facebook likely has all the data it needs to study the effect of Russian propaganda. So far, though, we haven’t heard from Facebook.

What to do? This is a scientific issue, not an ideologica­l one, so we need to treat it scientific­ally. It’s not enough to look at correlatio­ns: We need to set up randomized experiment­s and actually test for causation. Such “A/B tests” are standard practice in data science. In the hands of researcher­s with a strong sense of their academic, intellectu­al and patriotic duties, they could provide valuable insight into the state of democracy, both in the U.S. and elsewhere.

What I’m proposing isn’t entirely new. In April, Facebook announced that it would invite scholars to study the impact of social media on elections. Yet the details are sparse, and the ambitions probably are, too. True, some people worry that academics could get too much access, particular­ly to private data. That’s not unreasonab­le, but it’s also surmountab­le. It shouldn’t excuse us from demanding a reckoning.

Only scientific tests can offer useful answers. It doesn’t matter whether we know in advance which ads to consider “political.” A well-designed study would allow us to measure the effects after the fact, thanks to the millions of individual­s who use Facebook. It’s a scientific Garden of Eden if we can just make use of it.

Considerin­g its recent scandals, Facebook should welcome the scientists. The company has pretty much zero claim to our trust in light of its failure to fulfill promises about the business model of WhatsApp and user privacy. It’s conflicted in policing political ads, given how much money it makes on them.

We’re long past the quaint days when people objected to Facebook manipulati­ng their emotions with news feeds. Social media platforms have real influence, and we should measure it instead of trying to pretend it doesn’t exist.

CATHY O’NEIL,

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