Montgomery County now hiring 9-1-1 telecommunicators

EAGLEVILLE » The Montgomery County Department of Public Safety is now accepting applications for its next class of 9-1-1 Telecommunicator Trainees.

9-1-1 Telecommunicators receive calls for assistance from the public and dispatch police, fire, emergency medical units, and other public safety resources. In 2020, Montgomery County’s Emergency Communications Center answered and processed 840,990 emergency calls, an average of approximately 2,300 calls per day.

The starting salary is $36,228-$47,097, depending on relevant experience. All training is paid, and uniforms are provided free of charge. Annually, county employees are entitled to 80 hours of vacation (increasing to 120 hours after 5 years of service), 40 hours of personal time, 96 hours of sick leave, and 11 paid County holidays.

The county offers a comprehensive package of benefits, which includes health, vision, dental, and prescription insurance; life, accidental death and dismemberment, and long-term disability insurance; and a pension, as well as numerous other optional programs such as tuition and continuing education reimbursements, Flexible Spending Accounts (FSAs), a 457B Retirement Plan, and supplemental short-term disability, accident, critical illness, and hospital indemnity insurance.

The Department of Public Safety is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which forgives the remaining balance on certain federal student loans after a borrower has made 120 monthly payments while working for a government agency or nonprofit organization.

Applicants must have a high school diploma or equivalency and no record of criminal convictions. Other minimum qualifications include: excellent interpersonal, oral, and written communication skills with the ability to complete those skills successfully in high-stress situations; adequate computer and typing knowledge; a valid Pennsylvania driver’s license; and the ability to work various shifts including night shift, rotating schedules, weekends, and holidays.

The application deadline is Thursday, Feb. 3, at 5 PM. Apply online at https://www. montcopa.org/Jobs.

Questions? Email publicsafety@montcopa.org or call (610) 631-6500 during business hours.