Star­bucks to train work­ers on ‘un­con­scious bias,’ CEO says

The Record (Troy, NY) - - WEATHER -

PHILADEL­PHIA » Star­bucks wants to add train­ing for store man­agers on “un­con­scious bias,” CEO Kevin John­son said Mon­day, as ac­tivists held more protests at a Philadel­phia store where two black men were ar­rested when em­ploy­ees said they were tres­pass­ing.

John­son, who called the ar­rests “rep­re­hen­si­ble,” ar­rived in Philadel­phia over the week­end af­ter video of the ar­rests gained trac­tion on­line. He said he hopes to meet with the two men in the next cou­ple of days and apol­o­gize to them face to face.

“I’d like to have a di­a­logue with them and the op­por­tu­nity to lis­ten to them with com­pas­sion and em­pa­thy through the ex­pe­ri­ence they went through,” said John­son. Ste­wart Co­hen, the lawyer for the two men, said he hopes “some­thing pro­duc­tive for the com­mu­nity” can come out of their meet­ing with the com­pany.

On Mon­day, about two dozen pro­test­ers took over the Philadel­phia shop.

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