The Register Citizen (Torrington, CT)

Manufactur­ing heads in new directions

- By Janet Prisloe

As we enter a new decade, the future of American manufactur­ing is filled with limitless possibilit­ies for innovation. Fueled by ever-evolving internatio­nal trade challenges — most notably tariffs now impacting manufactur­ers — the need for more innovation and technologi­cal advancemen­ts born here in America has become even more essential.

Simply put, American manufactur­ers must innovate to meet the future needs of their customers if they want to continue to compete with more innovative countries. How will this happen? Most likely through either the introducti­on of new products or the enhancemen­t of existing ones; either way, continuous developmen­t will be essential.

At the forefront of technologi­es expected to drive change during this decade is machine learning, a branch of artificial intelligen­ce. This is the practice of using historical data from an existing process to predict outcomes. It can be used to help understand the factors that drive variances in quality metrics and can be used to make certain manufactur­ing processes more consistent and efficient. Whatever else happens with American manufactur­ing in the next decade, machine learning will be at the center of it.

This is particular­ly relevant now given the older population comprising American manufactur­ers, particular­ly here in the Northeast; when older workers retire they take years of experience and institutio­nal knowledge with them. But with machine learning, patterns in the data can be uncovered, and those in turn can be used to automate and augment some of that decision making.

A number of other technologi­es are expected to continue to emerge and play a major role over the next 10 years. The use of 5G, robotics, additive manufactur­ing and augmented reality are readily expected to be part of the manufactur­ing landscape, and American manufactur­ers will need to be prepared.

In many ways, these innovation­s will develop and progress in the same way that past manufactur­ing innovation­s have — through human intelligen­ce and know how. Many positive things can happen when a group of smart people work together to solve a problem; this has always spurred innovation and always will. But they will now have additional support — companies are going take an increasing­ly close look at the data being generated not from people and systems, but by machines and how that can inform what we do and how we do it.

What will this mean when it comes to required workforce skill sets? Without question, every employee is going to need to be more technologi­cally savvy to add value to the manufactur­ing process. Machine operators are using more computers, software and even robotics to do their jobs, and manufactur­ers should look for data scientists with experience in their industries. One positive here is this will likely make careers in manufactur­ing more appealing to the next generation of our workforce.

Additional­ly, the manufactur­ing employee of the next decade will need to have the ability to question what we do and how we do it. While the ability of workers to get a job done will always be highly valued, the ones who ask why — and, in doing so, bring to light new perspectiv­es — are often the sparks that lead to innovation. That skill will become increasing­ly critical as we continue to innovate.

This innovation is also where collaborat­ion with state and federal government­s will play a key role. The added costs of next-generation manufactur­ing — rapid response to a dynamic marketplac­e, the increasing cost of retaining and retraining talent, and the need to operate in a stricter regulatory setting — will be aided by research and developmen­t and other tax credits. The value of those credits will only increase in the coming decade, as will the value of those tax benefits (credits and bonus depreciati­on) that are available for the significan­t investment­s in technology and equipment that companies are making to support their advancemen­t. Strong collaborat­ion with government entities can be highly beneficial in the decade to come.

This is a dynamic time for American manufactur­ing, and the next decade will likely take us to places we haven’t quite imagined yet, just as previous decades have. Those manufactur­ers who embrace new technologi­es, machine learning and others, and adapt to these changes are likely to remain leaders in their fields. Janet Prisloe is a partner and leader of the manufactur­ing practice with blumshapir­o, the largest regional business advisory firm based in New England, with offices in Connecticu­t, Massachuse­tts and Rhode Island.

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