Bergey’s Chrysler Jeep Dodge Ram nets honors
SOUDERTON >> Bergey’s Chrysler Jeep Dodge Ram has received the 2017 Customer First Award for Excellence for a second year in a row. They were one of 124 dealerships nationwide to receive the inaugural 2016 award and now one of 387 to receive the 2017 award. It recognizes elite dealerships across that country that are leaders in customer sales and service experience.
FCA US created the Customer First Award for Excellence with its dealer partners and J.D. Power to improve customer satisfaction with Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the United States with a specific focus on the sales and service experience, employee training and facility condition.
All 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships are eligible to pursue and earn this prestigious award on an annual basis. Dealerships must achieve stringent goals in five core “pillars” to earn the coveted Customer First Award for Excellence designation: facility certification, performance measures, training certification, employee surveys and process validation.
Also, FCA US announced that Bergey’s Chrysler Jeep Dodge Ram has earned the Walter P. Chrysler Club Award, the Company’s highest recognition for
overall sales and Mopar parts sales performance. Bergey’s was one of only 35 Chrysler, Jeep, Dodge, and Ram dealerships nationwide to receive this prestigious award and it’s the first time the dealership has received the award.
The Walter P. Chrysler Club was established by Chrysler as a way to nationally recognize its leading dealerships and thank them for their hard work, dedication and overall performance in sales, service, and parts. All 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships have the opportunity to pursue and earn this award annually.
“This special group of dealers and their employees deserve our highest recognition for their consistently strong sales performance and unwavering support during 2016,” said Reid Bigland, Head of U.S. Sales. “We are honored to present these best-in-class dealers with our Walter P. Chrysler Club Award for their overall sales and Mopar parts sales performance.”
Bergey’s has been a Chrysler dealer since 1979 and is located at 408 Harleysville Pike, Souderton, PA 18964. For more information visit www.Bergeys. com.