The Reporter (Lansdale, PA)

Worker shortage and a pizzeria lament

- Christine Flowers Columnist

I was down the shore this weekend, enjoying the sea, the sun and the sweeping panorama of people without masks. Honestly, that was even more beautiful than the sunset over the Atlantic.

One of those sunsets was observed from an outside patio at a fantastic pizzeria just outside of Atlantic City. My Sicilian Square with “Momma’s” sauce was so good, I had to tell “Momma’s” son how much I loved it. He replied, with an almost wistful expression in his eyes: “Thank you, I only wish I had Momma here with me to help out.” What I thought was a poignant reference to his deceased mother turned out to be the lament of a small business owner.

Turns out “Momma” is alive and well and living in a retirement home in Florida. The problem is not her absence, but the fact that there aren’t people willing to step up and “make-ada-pizza.”

The owner, Luigi, explained that since reopening the pizzeria after Gov. Murphy relaxed some of the COVID restrictio­ns, he hadn’t been successful in finding anyone who wanted to work in the kitchens or as servers. The usual supply of high school and college students had seemingly dried up, and the people who would have normally made a career out of food service were also AWOL.

This wasn’t the first time that I’d heard a similar complaint from small business owners. It seems as if everyone who used to work in service industries either found better jobs elsewhere, preferred getting the extended monthly unemployme­nt checks or left the job market altogether.

I’m not an economist, so I can’t offer an intelligen­t reason as to why this is happening from a financial perspectiv­e. I’m sure that businesses themselves were either forced to close or severely reduce their staffing during COVID, and then decided that they didn’t want to go back to pre-pandemic payrolls.

But I honestly believe that the problem this time around is not with the demand, but with the supply. Or to put it differentl­y, the lack of supply. Workers became accustomed to a few things this past year: Staying home, getting paid to stay home, getting told that they were right to stay home, getting warned that if they didn’t stay home and wear masks, they were unpatrioti­c, and getting used to having their egos stroked.

It’s really a generation­al thing, and I don’t mean age. There are some wonderfull­y motivated young folks out there looking for work and juggling multiple part time jobs, and then there are people my age and even older who are content to take three or four Zoom calls a day (hopefully not a la Jeffrey Toobin) and think that’s enough until quitting time.

I even have friends who said that if their employers require them to return to brick-andmortar buildings, they’ll quit. One said her health is more important than her paycheck (funny how she doesn’t think that paying for doctor’s visits involves having a paycheck) and another said that she finally realized that there was more to life than the grind of her ninemonth job as a teacher.

(Author’s note: I was a teacher for five years. I think teachers are, after first responders and the military, our noblest workers. I wish I were still teaching. But I am fully aware of the perks of summer vacation. So please hold the hate mail.)

I was privileged. I never had to work, and this is probably why I recognize the unique character of people who did. My few jobs while in school were vanity adventures, things I did so I could say I was “working.” One involved serving burgers at the old Roy Rogers at 54th and City Line. That job ended after I told a customer Happy Trails, as ordered by management, and was told “f—- you” by the customer. I also worked at the Valley Forge Music Fair as an usherette one summer, where I managed to run into Paul Anka and knock him down backstage while rushing to deliver show programs.

Again, I had it easy.

But I’m aware of how easy I had it, and I never thought that I deserved kudos just because I showed up for work. These days, that’s exactly what a lot of people think, and COVID has only made it worse. To be fair, it seems that the applicants for unemployme­nt payments have decreased, ever so slightly, since the worst moments of the pandemic. But it’s the exception that proves the rule.

A country built on the honest labor of its citizens should never turn into a country that has to beg people to come back to work.

Let’s hope we figure that out before “Momma” runs out of sauce.

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