Home is where your heart is

Home truly is where your heart is, says Kayla Ross, an associate broker with Lake Hamilton Realty who was born and raised in Hot Springs.

“I just love what I do,” said Ross, who has worked with Lake Hamilton Realty for 10 years. “My mom, Virginia Thacker, a retired Fountain Lake schoolteacher, was all about the Golden Rule, and told me to `make your dreams come true; make others happy; treat people the same way you want to be treated.'

“I love to treat people with kindness, and this Golden Rule has led me to where I am today … making dreams into reality for others.”

Ross and her husband, Chad, have two children, Zach, 15, and Ally, 11.

She says that being a real estate broker is a very rewarding profession and she gets her love for real estate from meeting clients, listening to their needs and wants, showing property, negotiating offers, guiding them through the entire purchase process and seeing them move into their dream home.

“Whether my clients are relocating, buying, or selling, my objective is to help you close the transaction with ease. I am a real estate professional you can count on to guide you through the transaction process, provide professional advise based on your needs, current trends, market analyses, negotiate terms, and monitor all the details,” she said.

She said the current inventory of available properties in the Hot Springs area is high and “there's something for everyone.”

“I will show my clients as many properties as they need to see. I want them to be happy. In order to have repeat customers and earn referrals, clients have to be satisfied,” Ross said.

In addition, interest rates are good and holding steady and now is a great time to purchase or list property for sale, she said.

“Lenders are always there to pre-qualify you and give you all the assistance you need. I work with lenders on a day-to-day basis and they offer much help.”

She said new home construction has picked up some over the past few months, and she likes to see new construction because she and her husband began building and selling their personal homes in 1996 after her late father-in-law, Richard Ross, who owned Richard Ross Builders, got them started in the business.

“From drawing our house plans, hiring contractors, and seeing the building process through gave us the skill level to establish our own previous homes. This brought on future endeavors for me in design, staging, and decorating,” she said.

Ross also serves on the board of directors for the Hot Springs Board of Realtors, and is a member of the Arkansas Realtors Association and National Association of Realtors.