Home is where your heart is

The Sentinel-Record - HER - Hot Springs - - Home -

Home truly is where your heart is, says Kayla Ross, an as­so­ciate bro­ker with Lake Hamil­ton Realty who was born and raised in Hot Springs.

“I just love what I do,” said Ross, who has worked with Lake Hamil­ton Realty for 10 years. “My mom, Vir­ginia Thacker, a re­tired Foun­tain Lake school­teacher, was all about the Golden Rule, and told me to `make your dreams come true; make oth­ers happy; treat peo­ple the same way you want to be treated.'

“I love to treat peo­ple with kind­ness, and this Golden Rule has led me to where I am to­day … mak­ing dreams into re­al­ity for oth­ers.”

Ross and her hus­band, Chad, have two chil­dren, Zach, 15, and Ally, 11.

She says that be­ing a real es­tate bro­ker is a very re­ward­ing pro­fes­sion and she gets her love for real es­tate from meet­ing clients, lis­ten­ing to their needs and wants, show­ing prop­erty, ne­go­ti­at­ing of­fers, guid­ing them through the en­tire pur­chase process and see­ing them move into their dream home.

“Whether my clients are re­lo­cat­ing, buy­ing, or sell­ing, my ob­jec­tive is to help you close the trans­ac­tion with ease. I am a real es­tate pro­fes­sional you can count on to guide you through the trans­ac­tion process, pro­vide pro­fes­sional ad­vise based on your needs, cur­rent trends, mar­ket analy­ses, ne­go­ti­ate terms, and mon­i­tor all the de­tails,” she said.

She said the cur­rent inventory of avail­able prop­er­ties in the Hot Springs area is high and “there's some­thing for ev­ery­one.”

“I will show my clients as many prop­er­ties as they need to see. I want them to be happy. In or­der to have re­peat cus­tomers and earn re­fer­rals, clients have to be sat­is­fied,” Ross said.

In ad­di­tion, in­ter­est rates are good and hold­ing steady and now is a great time to pur­chase or list prop­erty for sale, she said.

“Lenders are al­ways there to pre-qual­ify you and give you all the as­sis­tance you need. I work with lenders on a day-to-day ba­sis and they of­fer much help.”

She said new home con­struc­tion has picked up some over the past few months, and she likes to see new con­struc­tion be­cause she and her hus­band be­gan build­ing and sell­ing their per­sonal homes in 1996 after her late fa­ther-in-law, Richard Ross, who owned Richard Ross Builders, got them started in the business.

“From draw­ing our house plans, hir­ing con­trac­tors, and see­ing the build­ing process through gave us the skill level to es­tab­lish our own pre­vi­ous homes. This brought on fu­ture en­deav­ors for me in de­sign, stag­ing, and dec­o­rat­ing,” she said.

Ross also serves on the board of direc­tors for the Hot Springs Board of Real­tors, and is a mem­ber of the Arkansas Real­tors As­so­ci­a­tion and Na­tional As­so­ci­a­tion of Real­tors.

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