The Sentinel-Record

In the beginning …

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In November 2003, Home Instead Senior Care opened for business and started the new year in 2004 with the goal of becoming the trusted source of non- medical in- home services to the seniors in Garland and Saline counties. In January 2014, Home Instead celebrated 10 years of success documented by growth in sales and results of independen­t evaluation­s conducted by J. D. Powers and Associates. Additional­ly, the local Home Instead Senior Care office received the Presidenti­al Achievemen­t Award II, which is the eighth award in a series of performanc­e awards presented by the Home Instead Senior Care Internatio­nal.

Charles Underwood, owner of the local Home Instead office, stated that the steady growth of Home Instead Senior Care has come “as a result of a lot of hard work and quality service provided to our clients by carefully selected caregivers.”

In 2008, Home Instead Senior Care built a new office building on Highway 5 near the Saline County line, between the Balboa and East gates of Hot Springs Village. This location placed them in the middle of their franchise territory and provided easier access to the larger communitie­s they serve — Benton, Bryant, Hot Springs, and Hot Springs Village. Underwood states that, “Building a permanent office building represente­d our vision for continued expansion and further developmen­t of the services we have to offer our clients and caregivers. In addition, it reflects our confidence in and commitment to the future success of Hot Springs, Hot Springs Village, Benton/ Bryant and the local communitie­s in the area.”

Care you can trust …

Home Instead CAREGivers are area residents who are kind, compassion­ate and truly enjoy working with seniors. They are profession­als, extensivel­y trained in elder care, and all are screened, insured and bonded. In addition, Home Instead caregivers participat­e in a high quality Alzheimer’s training which was developed by geriatric experts from across the country

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