Berks County Com­fort Keep­ers wins award for Op­er­a­tional Ex­cel­lence

The Southern Berks News - - FEATURES - From Wendy Ker­schner

Berks County Com­fort Keep­ers fran­chise coown­ers, Jen­nifer Mish and Dave Ken­dall, were re­cently awarded the Op­er­a­tional Ex­cel­lence award at the 2018 Com­fort Keep­ers Lead­er­ship Con­fer­ence in San An­to­nio, Texas.

The award is granted to fran­chisees whose lo­cal busi­nesses demon­strate con­sis­tent de­liv­ery of ex­cep­tional ser­vice to clients, em­ploy­ees, and the com­mu­nity.

This recog­ni­tion re­quires hard work by the fran­chise owner. Award re­cip­i­ents are se­lected based on over­all client sat­is­fac­tion for ex­em­plary ser­vice and qual­ity of care, which re­quires com­pli­ance with strict qual­ity stan­dards. Their level of lo­cal com­mu­nity in­volve­ment also comes into play.

“This is a real honor,” said Jen­nifer Mish. “It’s great to be rec­og­nized not only by our clients, but also by our care­givers who con­sis­tently de­liver the ex­cep­tional in home care that is the hall­mark of Com­fort Keep­ers and sup­ports our lo­cal com­mu­nity in which we serve. It just doesn’t get any bet­ter than this.”

Com­fort Keep­ers, of­fers in-home care and ser­vices for se­niors and other adults need­ing as­sis­tance, al­lows clients to live com­fort­ably in their own homes, main­tain their in­de­pen­dence and re­al­ize ev­ery­day joy.


Jen­nifer Mish and Dave Ken­dall

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