High­land Rivers Health re­ceives ac­cred­i­ta­tion

The Standard Journal - - LOCAL - From press re­lease

DAL­TON — High­land Rivers Community Ser­vice Board, dba High­land Rivers Health, has re­ceived three-year ac­cred­i­ta­tion for its out­pa­tient, in­tel­lec­tual and de­vel­op­men­tal dis­abil­i­ties, and cri­sis ser­vices from the Com­mis­sion on Ac­cred­i­ta­tion of Re­ha­bil­i­ta­tion Fa­cil­i­ties In­ter­na­tional. The three-year ac­cred­i­ta­tion is the high­est level of ac­cred­i­ta­tion CARF awards.

“This ac­cred­i­ta­tion is a tes­ta­ment to the ex­tra­or­di­nary com­mit­ment of the High­land Rivers team, across all lev­els of our or­ga­ni­za­tion, to mak­ing a real dif­fer­ence in the lives of the thou­sands of in­di­vid­u­als we serve ev­ery year,” said Me­lanie Dal­las, CEO of High­land Rivers. “I am ex­tremely proud of this or­ga­ni­za­tion and proud the in­di­vid­u­als we serve can be con­fi­dent High­land Rivers Health pro­vides topqual­ity treat­ment and re­cov­ery ser­vices in their com­mu­ni­ties.”

As part of the ac­cred­i­ta­tion process, eight CARF sur­vey­ors con­ducted a four-day on­site sur­vey of 25 High­land Rivers pro- grams, as well as agency fa­cil­i­ties, staff and poli­cies. Sur­vey­ors ob­served ser­vice de­liv­ery in the agency’s out­pa­tient clin­ics, child and ado­les­cent pro­grams, group homes, cri­sis units and day pro­grams, among oth­ers.

In ad­di­tion, CARF sur­vey­ors con­ducted in­per­son in­ter­views with agency ex­ec­u­tives, board mem­bers, staff and in­di­vid­u­als re­ceiv­ing ser­vices from High­land Rivers, as well as a com­pre­hen­sive re­view of the agency’s poli­cies, pro­ce­dures and com­pli­ance stan­dards for state and fed­eral health­care reg­u­la­tions.

Ac­cord­ing to CARF’s ac­cred­i­ta­tion re­port, High­land Rivers is a strong or­ga­ni­za­tion that of­fers a high level of care to per­sons served, and community part­ners “ap­plaud the or­ga­ni­za­tion for its pro­fes­sion­al­ism and avail­abil­ity to pro­vide out­stand­ing ser­vices to the community at large.”

High­land Rivers has been ac­cred­ited since 2003 and, prior to this year, had re­ceived three­year ac­cred­i­ta­tion from CARF in 2014. The cur­rent ac­cred­i­ta­tion is ef­fec­tive through Septem­ber 2020.

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