Highland Rivers Health receives accreditation
DALTON — Highland Rivers Community Service Board, dba Highland Rivers Health, has received three-year accreditation for its outpatient, intellectual and developmental disabilities, and crisis services from the Commission on Accreditation of Rehabilitation Facilities International. The three-year accreditation is the highest level of accreditation CARF awards.
“This accreditation is a testament to the extraordinary commitment of the Highland Rivers team, across all levels of our organization, to making a real difference in the lives of the thousands of individuals we serve every year,” said Melanie Dallas, CEO of Highland Rivers. “I am extremely proud of this organization and proud the individuals we serve can be confident Highland Rivers Health provides topquality treatment and recovery services in their communities.”
As part of the accreditation process, eight CARF surveyors conducted a four-day onsite survey of 25 Highland Rivers pro- grams, as well as agency facilities, staff and policies. Surveyors observed service delivery in the agency’s outpatient clinics, child and adolescent programs, group homes, crisis units and day programs, among others.
In addition, CARF surveyors conducted inperson interviews with agency executives, board members, staff and individuals receiving services from Highland Rivers, as well as a comprehensive review of the agency’s policies, procedures and compliance standards for state and federal healthcare regulations.
According to CARF’s accreditation report, Highland Rivers is a strong organization that offers a high level of care to persons served, and community partners “applaud the organization for its professionalism and availability to provide outstanding services to the community at large.”
Highland Rivers has been accredited since 2003 and, prior to this year, had received threeyear accreditation from CARF in 2014. The current accreditation is effective through September 2020.