The Star Democrat
Employee disappointed by 20% raise
My assistant has been doing a good job at work, so I offered her a promotion and a 20% raise. I was surprised and disappointed by her response. She said she thought the raise wasn’t enough and that she deserves a lot more. I run a small business and do not have more to give her. I know that many companies, including ones much larger than mine, don’t even give cost of living increases on a regular basis, let alone a whopping
20%. I can’t go higher, nor do I think she deserves it. But I also don’t want a disgruntled employee. How should I handle this? — Disappointed
DEAR DISAPPOINTED: Sit down with your assistant and remind her of how much you value her. That’s why you offered her both a promotion and a big raise. Acknowledge that you know she is not satisfied with your offer. Share insights with her about job trends in our country so that she can gain a bit of perspective on her situation. In 2019, for example, the U.S. Government’s cost of living increase for Social Security was 2.8%. Many corporations paid a similar amount to employees. According to indeed. com, the average raise these days is 4.5-6%, so 20% would be considered exceptional. That said, it probably doesn’t seem so great if the base salary was low. It can take time for a smaller starting salary to increase to a comfortable figure.