The Times Herald (Norristown, PA)

How planning helps in dealing with COVID-19

- Janet Colliton Columnist

The current struggles dealing with COVID-19 bring to mind our vulnerabil­ities as a society but also cause reflection on how to deal with crisis and unexpected emergencie­s. I suggest it is by having a plan or maybe several plans, depending on how circumstan­ces play out.

One of the problems we have had now nationally, is the lack of plans for a crisis like this. Since planners, scientists and experts have not been recognized for some time now, States and municipali­ties are stuck developing responses hastily with whatever informatio­n may be available.

When there is no specific plan to handle problems like this when crisis strikes, the answer is to develop appropriat­e plans and do it quickly and effectivel­y because having a coherent workable plan has an amazing result. A plan converts fear and anxiety into action. Appropriat­e action in a crisis gives us faith we can handle the problem. This is what leadership is about.

I think of this when I tell a client — “you are going to be ok.” I do not make that statement lightly. I do it after learning what her circumstan­ces are, after listening to his story, after comparing this to other situations

A plan converts fear and anxiety into action. Appropriat­e action in a crisis gives us faith we can handle the problem. This is what leadership is about. we have handled, only after knowing the facts and knowing the law, only after considerin­g the agencies and organizati­ons we deal with and also what the results have been in dealing with past situations affecting individual­s and families like them. Then and only then when I feel comfortabl­e with this and consider what plan we are likely to follow, I tell a client “you are going to be ok.”

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