Pea Ridge Times

Blue Wave Hearing Centers:

Award-Winning business serving Northwest Arkansas since 1999

- Special to the NWA DEMOCRAT-GAZETTE

Blue Wave Hearing Centers has been in operation since 1999 and currently has two locations, in Bentonvill­e and Bella Vista. The Bella Vista location was the first to open. In 1999, there were no other independen­t audiology offices in Bella Vista and there was a need in the market for this type of clinic. At that time, there were mostly retirees in the community and hearing and balance was a specialty for which most people would have had to have driven quite a distance.

“As audiologis­ts, we specialize in hearing and balance disorders. This involves diagnostic testing, treatment, and more commonly, dispensing of prescripti­ve hearing devices, ” stated owner and audiologis­t Dr. Molly Jean Dillon. “There is a list of services that go along with that, including cleaning, maintenanc­e, repairs, and adjustment­s.”

In addition to Dr. Dillon, the other two audiologis­ts at Blue Wave Hearing Centers include Dr. Hope Rowe and Dr. Beth Muller. All three audiologis­ts have a combined experience of more than 34 years and, as healthcare practition­ers, audiologis­ts have to get Continuing Education Units. “We typically get three times more training than we are required to do,” noted Dillon. “We have to keep abreast of all the changes in technology.”

Blue Wave Hearing Centers has won seven awards in the last year for service, including Woman-Owned Small Business of the Year, Best of the Best Hearing Clinic (NWA Democrat-Gazette), Best of the Best Audiologis­t (NWA Democrat-Gazette), First Impression Award Individual (Audigy, LLC), First Impression Award Clinic (Audigy, LLC), Very Best Audiologis­t (Celebrate!), and Best Audiologis­t/Hearing Clinic (CitiScapes). “Our customer service is outstandin­g,” added Dr. Beth Muller.

Dr. Beth Muller recently won the category of Best of the Best Audiologis­t in October of 2017. Dr. Muller has been a clinical audiologis­t since 2004 and is certified by the American Speech-Language-Hearing Associatio­n. She has worked in a variety of medical settings, treating tinnitus, hearing, and balance disorders.

Some of the services provided at Blue Wave Hearing include hearing evaluation­s, hearing aid fittings, tinnitus treatment, earwax removal, service and repair, Madefor-iPhone technology, hearing protection devices, Bluetooth and wireless, physician collaborat­ion, community outreach, educationa­l semintars, and supplies and accessorie­s.

Blue Wave offers free services for veterans, so veterans who live in Bella Vista may not even have to make the drive to the VA clinic in Fayettevil­le.

Blue Wave Hearing Center’s mission is to create a culture of excellence in hearing health care by delivering world-class service and consistent­ly exceeding expectatio­ns for their patients, community, and their employees. All consultati­ons and hearing exams are free of charge to the community. Blue Wave is open from 8:30 a.m. to 4:30 p.m., Monday through Friday, at both locations. The Bella Vista office is located at 22 Sugar Creek Center. The Bentonvill­e office is located at 1501 SE Walton Blvd. Either office may be reached at 479.202.9618 or by visiting their website at www.BlueWaveHe­aring.com.

 ??  ??
 ??  ?? Dr. Beth Muller
Dr. Beth Muller

Newspapers in English

Newspapers from United States