The Washington Post

Computer Breakdown Closes Service Centers

- — Tim Craig

Customer service centers of the Department of Motor Vehicles closed early yesterday after two mainframe computers that handle electronic payments crashed.

Marcella Williamson, a spokeswoma­n for the Virginia Informatio­n Technology Agency, said one computer failed about midnight Tuesday and another early yesterday. Operations at the transporta­tion, taxation and social services agencies also were affected.

Williamson said the problems should be fixed by today. People who missed a deadline for payment can make it today without penalty, said Kevin Hall, a spokesman for Gov. Timothy M. Kaine (D). The governor also has urged police agencies to show discretion if they come across a motorist who has a recently expired vehicle registrati­on or driver’s license.

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