The Week (US)

Tech’s insincere transparen­cy

- Jim Rutenberg

The New York Times

Facebook, Twitter, and Google love to extol the virtues of transparen­cy, said Jim Rutenberg. Our willingnes­s to share, after all, is what has made them rich. All three companies “thrive by mining the private informatio­n of the billions of people who use them,” cheerfully soaking up our likes, dislikes, and surfing habits to make billions in advertisin­g revenue. “But the companies are grudging at best when it comes to being open about themselves.” Ten months after the 2016 campaign ended, Mark Zuckerberg finally admitted that Facebook permitted a Kremlin-aligned outfit to purchase ads—in rubles, no less—designed to “divide the country and tilt the

presidenti­al election.” He dutifully promised more “transparen­cy” in response. Google, too, promised “transparen­cy” after outraged corporatio­ns discovered their ads had been placed alongside extremist videos on YouTube. And Twitter CEO Jack Dorsey this week said he wished he’d been “more transparen­t” in explaining why actress Rose McGowan had her account deactivate­d when she accused entertainm­ent executives of covering up allegation­s of sexual harassment. Promising transparen­cy while remaining “tight-lipped” has been these firms’ go-to response whenever they’re confronted with difficult facts. But more people are beginning “to see right through it.”

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