The Week (US)

McKinsey goes to the mall

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McKinsey & Co., a firm known for advising the corporate C-suite, is opening up a retail store for ordinary customers, said Alistair Gray in the Financial Times. “In a first for the high-minded management consultanc­y” to a bevy of Fortune 500 companies—and some authoritar­ian government­s—McKinsey will be “flogging underwear, makeup and jewelry to customers” through a rotation of retailers at a popup store in the Mall of America outside Minneapoli­s. The outlet is designed to give McKinsey insight on how “to keep stores relevant in the age of Amazon.” Retailers include jeweler Kendra Scott, Elevé cosmetics, and ThirdLove, a lingerie company, and customers will be able to try out gadgets including smart mirrors and pay for items using cryptocurr­ency. As you buy your lingerie, “in the background, McKinsey will be crunching data on shopper behavior.”

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