Blue Wave Hear­ing Cen­ters:

Award-Win­ning busi­ness serv­ing North­west Arkansas since 1999

The Weekly Vista - - Community -

Blue Wave Hear­ing Cen­ters has been in op­er­a­tion since 1999 and cur­rently has two lo­ca­tions, in Bentonville and Bella Vista. The Bella Vista lo­ca­tion was the first to open. In 1999, there were no other in­de­pen­dent au­di­ol­ogy of­fices in Bella Vista and there was a need in the mar­ket for this type of clinic. At that time, there were mostly re­tirees in the com­mu­nity and hear­ing and bal­ance was a spe­cialty for which most peo­ple would have had to have driven quite a dis­tance.

“As au­di­ol­o­gists, we spe­cial­ize in hear­ing and bal­ance dis­or­ders. This in­volves di­ag­nos­tic test­ing, treat­ment, and more com­monly, dis­pens­ing of pre­scrip­tive hear­ing de­vices, ” stated owner and au­di­ol­o­gist Dr. Molly Jean Dil­lon. “There is a list of ser­vices that go along with that, in­clud­ing cleaning, main­te­nance, re­pairs, and ad­just­ments.”

In ad­di­tion to Dr. Dil­lon, the other two au­di­ol­o­gists at Blue Wave Hear­ing Cen­ters in­clude Dr. Hope Rowe and Dr. Beth Muller. All three au­di­ol­o­gists have a com­bined ex­pe­ri­ence of more than 34 years and, as health­care prac­ti­tion­ers, au­di­ol­o­gists have to get Con­tin­u­ing Ed­u­ca­tion Units. “We typ­i­cally get three times more train­ing than we are re­quired to do,” noted Dil­lon. “We have to keep abreast of all the changes in tech­nol­ogy.”

Blue Wave Hear­ing Cen­ters has won seven awards in the last year for ser­vice, in­clud­ing Woman-Owned Small Busi­ness of the Year, Best of the Best Hear­ing Clinic (NWA Demo­crat-Gazette), Best of the Best Au­di­ol­o­gist (NWA Demo­crat-Gazette), First Im­pres­sion Award In­di­vid­ual (Audigy, LLC), First Im­pres­sion Award Clinic (Audigy, LLC), Very Best Au­di­ol­o­gist (Cel­e­brate!), and Best Au­di­ol­o­gist/Hear­ing Clinic (Ci­tiS­capes). “Our cus­tomer ser­vice is out­stand­ing,” added Dr. Beth Muller.

Dr. Beth Muller re­cently won the cat­e­gory of Best of the Best Au­di­ol­o­gist in Oc­to­ber of 2017. Dr. Muller has been a clin­i­cal au­di­ol­o­gist since 2004 and is cer­ti­fied by the Amer­i­can Speech-Lan­guage-Hear­ing As­so­ci­a­tion. She has worked in a va­ri­ety of med­i­cal set­tings, treat­ing tin­ni­tus, hear­ing, and bal­ance dis­or­ders.

Some of the ser­vices pro­vided at Blue Wave Hear­ing in­clude hear­ing eval­u­a­tions, hear­ing aid fit­tings, tin­ni­tus treat­ment, ear­wax re­moval, ser­vice and re­pair, Made­for-iPhone tech­nol­ogy, hear­ing pro­tec­tion de­vices, Blue­tooth and wire­less, physi­cian col­lab­o­ra­tion, com­mu­nity out­reach, ed­u­ca­tional sem­intars, and sup­plies and ac­ces­sories.

Blue Wave of­fers free ser­vices for vet­er­ans, so vet­er­ans who live in Bella Vista may not even have to make the drive to the VA clinic in Fayet­teville.

Blue Wave Hear­ing Cen­ter’s mis­sion is to cre­ate a cul­ture of ex­cel­lence in hear­ing health care by de­liv­er­ing world-class ser­vice and con­sis­tently ex­ceed­ing ex­pec­ta­tions for their pa­tients, com­mu­nity, and their em­ploy­ees. All con­sul­ta­tions and hear­ing ex­ams are free of charge to the com­mu­nity. Blue Wave is open from 8:30 a.m. to 4:30 p.m., Mon­day through Fri­day, at both lo­ca­tions. The Bella Vista of­fice is lo­cated at 22 Su­gar Creek Cen­ter. The Bentonville of­fice is lo­cated at 1501 SE Wal­ton Blvd. Ei­ther of­fice may be reached at 479.202.9618 or by vis­it­ing their web­site at www.BlueWaveHear­ing.com.

Dr. Beth Muller

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