Times Chronicle & Public Spirit

Griswold Home Care offices receive 2022 Best of Home Care awards


Griswold Home Care, one of the oldest non-medical home care franchises in the United States, announced that 14 of its franchises were awarded 2022 Best of Home Care recognitio­n, Employer of Choice, Leader in Experience and Provider of Choice awards. Two of the award recipients are located in the Philadelph­ia region.

The Wilmington, Del., location received the Provider of Choice award, and the Lower PA offices were awarded the Employer of Choice, Leader in Excellence and Provider of Choice recognitio­ns.

These awards are granted only to top-ranking home care providers, based on client satisfacti­on scores gathered by Home Care Pulse, an independen­t satisfacti­on research firm for home care.

“We’re excited to congratula­te Griswold Home Care for their well-deserved achievemen­ts,” said Todd Austin, president of Home Care Pulse. “It’s wonderful to see the hard work that these multiple franchise locations have put in to provide high-quality care and employment — and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

This accomplish­ment demonstrat­es the Wilmington and Lower PA offices’ long-term dedication to excellent care and quality improvemen­t. To qualify for this award, 10% of each franchise’s clients and caregivers were interviewe­d each month by Home Care Pulse.

Over a 12-month period, both Wilmington and Lower PA received high client and caregiver satisfacti­on ratings in areas such as caregiver training, the compassion of caregivers, communicat­ion, scheduling, client/caregiver compatibil­ity and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Wilmington and Lower PA management teams set goals to provide the best possible experience. “Griswold Home Care has been privileged to have helped thousands of individual­s and their families across the country, “said Michael Slupecki, CEO of Griswold. “As an industry leader, we are honored to receive these recognitio­ns as an example of our commitment to offering the best care possible within the comfort of their own homes.”

To find out more about Griswold Home Care’s commitment to excellence, visit www.griswoldho­mecare.com.

About Griswold Home Care: With almost 170 locations in 30 states, Griswold Home Care is one of the country’s top home care companies, delivering compassion­ate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. For more informatio­n, visit www.griswoldho­mecare.com or call 877268-3277.

About Home Care Pulse: Home Care Pulse leads the home care industry in experience management, online training and review management. Through its Care Intelligen­ce Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarki­ng Study, the most comprehens­ive survey of home care providers in North America and administer­s the annual Best of Home Care awards to agencies that achieve bestin-class client and caregiver satisfacti­on scores. For more informatio­n, visit https://www.homecarepu­lse.com.

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