Times Standard (Eureka)

Contact tracing for COVID-19 shows potential of ‘data for good’

- By Gary Mangiofico Special to CalMatters Gary Mangiofico is executive professor of Organizati­onal Theory and Management at the Pepperdine Graziadio Business School, gary.mangiofico@ pepperdine.edu. He wrote this commentary for CalMatters.

As public health officials and policymake­rs grapple with strategies to contain the spread of the COVID-19 in the United States, one area of focus is contact tracing of individual­s who have tested positive for the coronaviru­s.

While contact tracing is not new — it has been long used in the infectious disease community to monitor those infected and to notify others of possible exposure — the technology community quickly rose to the unpreceden­ted challenge of using it in this pandemic.

Just last month, Google and Apple announced a new diseasemon­itoring capability that could be embedded into smartphone­s. In a joint statement, the companies said they “hope to harness the power of technology to help countries around the world slow the spread of COVID-19 and accelerate the return of everyday life.”

Laboratori­ans and academic researcher­s are importing and contextual­izing de-identified data for “hot spot” mapping and to inform decision-making on where to deploy public health resources. Aggregate data on demographi­cs, socioecono­mic status, insurance coverage, access to care and outcomes help pinpoint population­s and regions of over- and/or underutili­zation of health care services.

The Google-Apple app will maintain Bluetooth contacts on individual phones, rather than central servers — a critical differenti­ator that allows data to advance public health goals without sacrificin­g individual personal privacy, which is critically important.

As elected officials focus on economic recovery, they should consider the tectonic shifts that have occurred over the last three months and assign greater value to policies that promote the good use of data along with appropriat­e considerat­ions for personal privacy. That will require differenti­ating between thoughtful data-dependent initiative­s that protect personal privacy, and those that are intended to stop companies from using data in every circumstan­ce, even for the common good. Ensuring clarity of intent and transparen­cy are critical for these efforts to be successful.

To start, California needs to expand innovative public-private partnershi­ps in commerce, logistics and other industries, given the success of these partnershi­ps in responding to the health crisis. Apps that use real-time data to track vehicle diagnostic­s, driving patterns and goods location also offer potential to alleviate traffic congestion as employees matriculat­e back into their workplaces.

Second, the state needs to look for acceptable ways to embrace, and not automatica­lly reject, de-identified data as an essential element of business and government operations. The overarchin­g goal should be to protect privacy and ensure no harm comes from the use of this data.

California already has the most comprehens­ive privacy law in the nation and emphasis should be on building clarity, simplicity and business friendly regulation­s to support economic recovery while protecting residents’ privacy rights.

Finally, the state should use data and technology to build more efficient, environmen­tally advanced and sustainabl­e systems in critical areas such as health care. Telehealth is providing medical care to limit the risk posed by COVID-19. While it cannot replace face-to-face health services that are critical to many California­ns, data and technology have made this alternativ­e an effective addition. With billions of dollars of health care financial assistance coming to California, state officials should use the data compiled during this crisis to build a better delivery system.

To start, California needs to expand innovative public-private partnershi­ps in commerce, logistics and other industries, given the success of these partnershi­ps in responding to the health crisis.

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