IHOP: Zero tolerance for server's treatment of black teenagers
25,007.03 2,765.31 57.25 2.79 ¥106.61 1,327.10 171.58 17.71 0.75 0.01 0.26 6.30
AUBURN, Maine — The IHOP restaurant chain has responded to a waitress asking some black teenagers to pay upfront for their meal at a franchise in Maine by saying it has “zero tolerance” for discrimination.
IHOP President Darren Rebelez on Tuesday called the episode at a restaurant in Auburn an “isolated incident” and reiterated the restaurant is reaching out to the teenagers to apologize. He says “appropriate disciplinary actions” will be taken.
The Auburn location will be closed Thursday for training.
Local manager Melvin Escobar says the restaurant had had problems with teenagers walking out without paying. But he says the waitress' actions were wrong. He says, “This is the first time it happened, and that will be the last time.”
IHOP restaurants are run by International House of Pancakes LLC, a subsidiary of DineEquity Inc. incident on the Monday flight from Houston to New York.
In a statement, United called it “a tragic accident that should never have occurred, as pets should never be placed in the overhead bin.”
The dog was in a small pet carrier designed to fit under an airline seat. Passengers reported that they heard barking during the flight and didn't know that the dog had died until the plane landed at LaGuardia Airport.
United spokesman Charles Hobart said the flight attendant told the dog's owner to put the pet carrier in the overhead bin because the bag was partly obstructing the aisle. It is unclear why the carrier was not placed under a seat, he said.
Hobart said United is investigating the incident. He said the airline refunded the tickets purchased for the dog owner and her two children and the fee that they paid to bring a pet on board — typically $200.
The cause of the dog's death was not immediately known. The spokesman said Chicagobased United offered to pay for a necropsy.