In­ter­view with Mr. Alain Bullo Gen­eral Man­ager of Ho­tel Lon­dra Venice

Gen­eral Man­ager of Lon­dra Ho­tel Venice

Upscale Living Magazine - - Content -

How did you get started in the hos­pi­tal­ity in­dus­try?

I started more than twenty years ago. I fin­ished my stud­ies in for­eign lan­guage and lit­er­a­ture in Venice and then went on to univer­sity for my masters, study­ing busi­ness tourism ad­min­is­tra­tion. At the time my fa­ther was work­ing in the ho­tel busi­ness so I said, I will never work in the ho­tel busi­ness. The moral of the story is never say never.

Is the Lon­dra Palace part of a ho­tel group?

It is a pri­vate owned ho­tel but is af­fil­i­ated with Re­lais & Châteaux.

How many rooms does the Lon­dra have?

We have 53 rooms, all ap­pointed dif­fer­ently and what is re­ally nice here is that most of the rooms face the la­goon, and the oth­ers that are on the back still have a spec­tac­u­lar view of the beau­ti­ful city of Venice.

I un­der­stand that you have a very fa­mous restau­rant on prop­erty?

Yes, it’s called Do Leone which in Vene­tian means, the two li­ons. In the lobby of the ho­tel we have a let­ter that Tchaikovsky wrote when he stayed at the ho­tel and dur­ing his stay he worked on what would be­come the Sym­phony No. 4 but it orig­i­nally it was en­ti­tled “Do Leoni.”

What is your on­go­ing strat­egy and vi­sion for the ho­tel?

We be­came a five star ho­tel roughly two years ago, but in truth we’ve al­ways been a five star ho­tel. Lit­tle by lit­tle we try to im­prove each day. We are not a large ho­tel so it re­ally comes down to de­tails, au­then­tic­ity and at­mos­phere. This is why for ex­am­ple, we keep small touches like hav­ing a key, be­cause we want to main­tain that in­ter­ac­tion and guests re­ally en­joy it.

Who is the Lon­dra Palace guest?

It’s cou­ples in love, fam­i­lies, it’s ev­ery­one. We seek peo­ple that want to feel at home but want a sense of lux­ury too.

How would you de­scribe the Lon­dra Palace to some­one that has never vis­ited?

The Palace is modern and it’s clas­si­cal. It has all the el­e­ments that you would ex­pect in a Vene­tian home. Be­fore you open the win­dows and see the beau­ti­ful view, you al­ready know you are in Venice.

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