Another view: For Boe­ing, safety will al­ways be a core value

USA TODAY International Edition - - OPINION -

Boe­ing de­clined to pro­vide a re­spond­ing view to our editorial. Ex­cerpts from a mes­sage sent to em­ploy­ees by Den­nis Muilen­burg, chair­man, pres­i­dent and CEO of Boe­ing:

The re­cent loss of Lion Air Flight 610 is weigh­ing heav­ily on our col­lec­tive hearts and minds. The on­go­ing ac­ci­dent in­ves­ti­ga­tion re­mains fluid as we part­ner with U.S. and In­done­sian gov­ern­ment and reg­u­la­tory officials to iden­tity the root cause, but I wanted to share some thoughts.

First and fore­most, our deep­est sym­pa­thies are with the fam­i­lies and loved ones of those on­board. A tragic ac­ci­dent like this is a pow­er­ful re­minder of the im­por­tance of our work, and the pride and ex­cel­lence we must bring to our jobs. Ev­ery day, mil­lions of peo­ple rely on our com­mer­cial air­planes to criss­cross the globe safely and re­li­ably. When that doesn’t hap­pen, for any rea­son, we take it se­ri­ously.

Safety has been a core value at Boe­ing for as long as we’ve been build­ing air­planes, and al­ways will be. There’s no greater pri­or­ity for us and our in­dus­try. I have supreme confidence in all of you and our prod­ucts, in­clud­ing the 737 MAX, but when it comes to safety, our stan­dards of ex­cel­lence can never be too high . ...

While many ques­tions are unan­swered, and con­tin­ued me­dia spec­u­la­tion has in­tro­duced false as­sump­tions, it’s im­por­tant you know the facts ... to the ex­tent we can share them at this stage of the in­ves­ti­ga­tion:

First, the 737 MAX is a safe air­plane de­signed, built and sup­ported by skilled men and women who ap­proach their work with the ut­most in­tegrity. Cus­tomers con­tinue daily global op­er­a­tions of the air­craft with confidence.

Sec­ond, you may have seen me­dia re­ports that we in­ten­tion­ally with­held in­for­ma­tion about air­plane func­tion­al­ity from our cus­tomers. That’s sim­ply un­true. The rel­e­vant func­tion is de­scribed in the Flight Crew Op­er­a­tions Man­ual, and we rou­tinely en­gage cus­tomers about how to op­er­ate our air­planes safely.

Fi­nally, re­gard­less of the out­come, we’re go­ing to learn from this ac­ci­dent and con­tinue to im­prove our safety record. How­ever, we will not share or de­bate de­tails in the me­dia.

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