USA TODAY International Edition

Is MoviePass still charging for defunct service?

- Dalvin Brown

MoviePass is reportedly still charging people from beyond the grave.

The defunct movie streaming service officially shut down in September and told customers it wouldn’t charge them beyond July. However, people on social media are saying that the beleaguere­d app is still charging their credit cards.

Twitter user @ Jazzzzai wrote that MoviePass charged him $ 4.64 in late September.

And @ 69Trizzle writes: “MoviePass just charged my account even though I stopped subscribin­g months ago.”

Zach Savage, whose handle is @ WilliamSav­age4, tweeted at the company saying, “Please explain why I was just charged for your service, when your service is currently down. I’m only contacting you via twitter because your website has lost the feature to communicat­e with you.” Several others told the New York Post that they’d been charged random amounts after MoviePass shut down.

A Chicago customer told the publicatio­n she was charged twice in September, once for her $ 9.95 membership and another mysterious charge appeared for $ 5.64.

At least one of the charges appeared the day MoviePass announced it was shutting down, seemingly for good.

MoviePass wasn’t immediatel­y available for comment.

MviePass CEO Mitch Lowe told Fox Business that the reports are overblown and false.

“One single subscriber, out of the many thousands of MoviePass subscriber­s, was charged $ 9.95 on September 15 and has been refunded that amount,” Lowe said in a statement.

He said some subscriber­s may be mistaking refunds for new charges.

Newspapers in English

Newspapers from United States