USA TODAY International Edition

COVID- 19 pandemic altered people’s financial behaviors

- Russ Wiles Columnist USA TODAY

Everyday life barely resembles what it did a year ago. Many of us work differentl­y, save differently and certainly spend differently. The COVID- 19 pandemic halted some financial behaviors while creating new ones.

Some of these trends might unwind in coming months, once vaccines are widely distribute­d and the health risks subside. But others could endure much longer, possibly becoming permanent fixtures.

Here are some money- oriented themes for 2021 and possibly beyond that were created at least partly by the health crisis.

Pent- up demand could lead to spending surge

As consumer confidence returns, so will spending as pent- up demand is unleashed. “That has been the experience of all previous economic downturns,” said a report on emerging trends from management consultant McKinsey & Co. One key difference this time is repressed economic activity in many service and leisure areas.

“The bounce back will therefore likely emphasize those businesses, particular­ly the ones that have a communal element,” the report said, citing leisure travel as an area that could recover quickly and much faster than business travel.

Jack Ablin, chief investment officer at Cresset Capital, sees a coming wave of YOLO spending, tapping into a “you only live once” mentality that will center on recreation, leisure and other experience­s stressing social interactio­n.

A related spending trend could see the continued popularity of online shopping, curbside pickups and other retail shifts hastened by the coronaviru­s pandemic and social- distancing measures to control it.

In nine of 13 major countries surveyed by McKinsey, at least two- thirds of consumers said they have tried new kinds of shopping, and nearly twothirds of consumers said they continue to use them.

“The shift to online retail is real, and much of it will stick,” the report said.

E- commerce sales gains over the first few months of the pandemic roughly equaled the gains achieved over the prior decade, McKinsey added.

Savings gains could evaporate

One of the remarkable aspects during a year when so many people struggled is how well consumer finances held up. The nation’s personal savings rate jumped to near 13% late last year – about twice the recent multiyear averages – while credit scores rose to record- high levels and bankruptci­es fell to threedecad­e lows.

Some of these improvemen­ts reflect unusual monetary assistance from the federal government, from stimulus payments to enhanced unemployme­nt benefits. Also, many consumers really did tighten their belts.

But much of the savings improvemen­t reflected an inability to spend money as freely as before, with lavish

vacations discourage­d, restaurant­s restrictin­g service and live entertainm­ent severely curbed.

“Americans saved a record share of their income last year, with disposable income topping $ 1 trillion despite record job losses,” Ablin noted.

If the spending surge materializ­es from pent- up demand, as appears likely, that could reverse much of the savings progress that Americans made last year. The ironic result of a stronger economy with broad job gains could be worsening credit problems, shrinking savings and more bankruptci­es.

Remote working could shift spending

Another dramatic developmen­t last year was the transition­ing of millions of employees from office arrangemen­ts to working at home, virtually overnight. This shift has altered some personal finance and investment behaviors.

As people set up home offices, commutes were shortened or eliminated, auto- insurance premiums dropped ( because of a decline in traffic accidents) and some people decided they didn’t need as many vehicles.

It also prompted a home- buying boom away from city centers to more suburban and even rural locations where housing is more affordable.

Ultra- low interest rates hastened by the recession contribute­d to the boom.

Some of these changes might reverse as the pandemic dies down and more employees return to work, but the workplace won’t revert entirely to the old status quo.

More than 20% of global workers could spend the majority of their employment time away from the office and be just as productive, McKinsey estimates.

“It’s happening not just because of the COVID- 19 crisis but also because advances in automation and digitizati­on made it possible,” the report said.

“The use of those technologi­es has accelerate­d during the pandemic.”

The retirement divide will widen

The pandemic has worsened wealth inequaliti­es, with low- income wage earners, rural residents, less- educated workers and some minority groups suffering more than others.

This divide has shown up in retirement planning.

On the one hand, a powerful stock market rally over the past year has pushed up the values of 401( k) plans and other retirement accounts for many people. So, too, for the broad advance in home prices. Millions of Americans are wealthier than they were a year ago.

But not everyone owns these types of growth investment­s, and this group includes a large proportion of workers who suffered job losses or other income interrupti­ons.

Well- meaning rules enacted during the pandemic to ease early withdrawal penalties might have done more harm than good for some Americans living on the edge, by encouragin­g them to tap into and thus deplete their accounts.

“The bottom line is that half of today’s households will not have enough retirement income” to maintain their working- years standard of living even if they delay retirement and take other steps, warned a recent report by the Center for Retirement Research at Boston College.

This was a problem even before COVID- 19 hit, and the pandemic made things worse for individual­s who could least afford it.

Employee benefits will expand and evolve

One thing the pandemic revealed is that tens of millions of Americans rely heavily on their employers for much more than a paycheck. Benefit choices had expanded before COVID- 19 arrived, and that trend likely will continue.

Aside from mainstays that include health insurance and 401( k)- type retirement accounts, workers will see other choices ahead. An emerging theme cited by Fidelity Investment­s involves employers offering increased help for employees grappling with student debt.

More than $ 1.5 trillion in outstandin­g student debt has siphoned money from other goals such as retirement planning, Fidelity noted in a commentary. Women and people of color face some of the heaviest burdens. Among the solutions: More companies will opt to contribute money directly on behalf of workers to help them pay down these obligation­s.

Other emerging benefit trends cited by Fidelity include more employersp­onsored volunteer/ workplace giving programs, more assistance to help employees build emergency savings and more concern for staff well- being, including emotional/ mental support for those now working from home.

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