USA TODAY US Edition

Google offers $1B to help U.S. workers find jobs

‘Grow with Google Tour’ starts in Pittsburgh, heads next to Indy

- Jessica Guynn @jguynn USA TODAY

Digital skills initiative to help workers cope with changing job market

Google will invest $1 billion over the next five years in non-profit organizati­ons helping people adjust to the changing nature of work, the largest philanthro­pic pledge to date from the Internet giant.

The announceme­nt of the national digital skills initiative, made by Google CEO Sundar Pichai in Pittsburgh on Thursday, is a tacit acknowledg­ment from one of the world’s most valuable companies that it bears some responsibi­lity for rapid advances in technology that are radically reshaping industries and eliminatin­g jobs in the U.S. and around the world.

Pichai’s pitstop in an old industrial hub that has reinvented itself as a technology and robotics center is the first on a “Grow with Google Tour.” The tour that will crisscross the country will work with libraries and community organizati­ons to provide career advice and training. It heads next to Indianapol­is in November.

“The nature of work is fundamenta­lly changing. And that is shifting the link between education, training and opportunit­y,” Pichai said in prepared remarks at Google’s offices in Pittsburgh. “One-third of jobs in 2020 will require skills that aren’t common today. It’s a big problem.”

Google will make grants in its three core areas: education, economic opportunit­y and inclusion. Already in the past few months, it has handed out $100 million of the $1 billion to non-profits, Pichai said.

The largest single grant — $10 million, the largest Google’s ever made — is going to Goodwill, which is creating the Goodwill Digital Career Accelerato­r. Over the next three years Goodwill, a major player in workforce developmen­t, aims to provide 1 million people with access to digital skills and career opportunit­ies. Pichai says 1,000 Google employees will be available for career coaching.

In all, Google employees will donate 1 million volunteer hours to assist organizati­ons such as Goodwill trying to close the gap between the education and skills of the American workforce and the new demands of the 21st century workplace, Pichai said.

The announceme­nts, which drew praise from state and local politician­s including Pennsylvan­ia Gov. Tom Wolf, come as Google scrambles to respond to revelation­s that accounts linked to the Russian government used its advertisin­g system to interfere with the presidenti­al election.

The nature of work is fundamenta­lly changing. ... One-third of jobs in 2020 will require skills that aren’t common today. It’s a big problem.” Sundar Pichai, Google CEO

Google is embroiled in a growing number of other controvers­ies, from a Labor Department investigat­ion and a lawsuit by former employees alleging systemic pay discrimina­tion, to the proliferat­ion of misinforma­tion in search results and extremist content on YouTube. As the controvers­ies have multiplied, so too have calls for Washington to regulate Google because of its massive scale and global reach.

“This isn’t the first time we’ve seen massive, market-creating and labor market-disrupting companies try to address growing public pressure and possible regulatory limits in this way. But it often has been individual corporate titans who’ve gotten into philanthro­py — Andrew Carnegie, John D. Rockefelle­r — as a way to rehabilita­te their own images, tarnished by anxiety about the size of their companies and treatment of workers,” said Margaret O’Mara, a history professor at the University of Washington.

“What’s interestin­g here is what this signals about Google’s future business ambitions. It is betting that its next era will be one not of search and apps but of devices and labor market interventi­ons.”

The tech industry, once a shiny symbol of American innovation and pride, has found itself on the defensive after the election of Donald Trump, which telegraphe­d the deepening disillusio­nment of everyday Americans who have watched the gains of the economic recovery pass them by.

While whole communitie­s in the nation’s heartland have fallen into economic decline, the tech industry, clustered in vibrant coastal hubs such as San Francisco and New York, has grown wealthy off new developmen­ts that are disrupting how Americans live and work.

The pace of that innovation is quickening. For years, tech companies could not deliver on prom- ises of hyper-intelligen­t machines capable of performing human tasks. Now the technology is catching up to the aspiration­s.

In recent years, Google and other companies have made long strides, from self-driving cars that whisk you to your destinatio­n to digital assistants who answer your questions.

This new wave of automation that aids consumers in their everyday lives has a dark side: It’s killing off traditiona­l jobs and stranding workers, still struggling after the recession, who are unprepared for the shift.

Google, O’Mara says, will have “undeniably disruptive impacts on the jobs people do and the skills they need for them.”

In the 1960s when computerai­ded automation worried the nation, presidenti­al and congressio­nal commission­s and government agencies tackled the challenge.

“Now it’s the private sector. And even though $1 billion sounds like a lot, it is a small number compared to government education programs or, for that matter, the balance sheets of large tech companies,” O’Mara said.

On Thursday, Pichai detailed other programs Google is undertakin­g.

Grow with Google is a free online program to help Americans secure the skills they need to get a job or grow their business.

In January, Google will launch an IT certificat­e program developed with online education provider Coursera that includes hands-on labs to prepare people for jobs in eight to 12 months.

Working with Udacity, Google is creating the Google Developer Scholarshi­p Challenge.

Google will give away 20,000 vouchers to get G Suite certificat­ion.

“We don’t have all the answers. The people closest to the problem are usually the people closest to the solution,” Pichai said. “We want to help them reach it sooner.”

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