Hawaii emergency agency leader resigns over false missile alert
The head of the Hawaii Emergency Management Agency that this month mistakenly sent an emergency alert warning to residents and media of an incoming missile strike has resigned from his post over the episode, state officials announced Tuesday.
In addition to the resignation of the agency leader, administrator Vern Miyagi, the officer who sent the false alert, was fired from his post and a second worker quit before disciplinary action could be taken. Another agency officer is being suspended without pay, said Maj. Gen. Joe Logan, Hawaii National Guard adjutant general.
The announcements come as the Federal Communications Commission issued preliminary findings Tuesday detailing how miscommunication between an emergency agency supervisor and an agency employee led to the transmission of a false alert that put the state’s residents on edge for nearly
40 minutes. The FCC and Hawaii officials also revealed that the agency officer who issued the alert believed a real attack was imminent when the officer sent out the warning.
Hawaiians received the warning of a ballistic missile threat shortly after
8 a.m. Jan. 13. The alert specifically warned of an inbound missile, urged them to “Seek Immediate Shelter” and underscored that “This Is Not A Drill.”
“Furthermore, when it became apparent the real-world alert was issued, Employee 1 seemed confused, he froze and another employee had to take over his responsibilities,” Bruce Oliveira, who conducted the internal investigation for the state, told reporters.
The state agency conducted a drill earlier that morning that went off without a hitch, but then the night supervisor decided to run another drill without warning during a shift change, according to the FCC report.
Here’s how things went awry, according to the FCC:
The midnight shift supervisor issued a recording to the day shift supervisors that included the drill language “EXERCISE, EXERCISE, EXERCISE” but also erroneously contained the text “THIS IS NOT A DRILL.” The recording did not follow the script contained in the agency’s standard operating procedure.
The day shift warning officers received the recorded message on speakerphone. While other warning officers understood it was a drill, the officer who issued the alert believed it was a real emergency and issued the alert, according to a written statement to the state agency from the warning officer.
With two minutes, the state emergency agency notified the governor of the false alert, and about 12 minutes later the agency posted on social media accounts that there was no threat. But it took 38 minutes before the emergency management agency sent out a correction through its mobile alert system.
The FCC said the Hawaii agency is now requiring more supervision of drills and alert and test-alert transmissions. It also has created a correction template for false alerts and has suspended drills until its own investigation is completed.