US probes Mercedes, says owners got recall notices too late
The U.S. government is investigating German automaker MercedesBenz, alleging it has been slow to mail safety recall notices and file required reports involving recalls of more than 1.4 million vehicles.
The National Highway Traffic Safety Administration also says it has questions about the company’s process and cadence for making recall decisions and notifying the government about them.
Mercedes said in a statement that it makes every effort to ensure recall campaigns and customer notifications are done in a timely manner.