To B&B or Airbnb? That is the big question for travelers
We break down the differences, which are blurring. It’s mostly a matter of style.
Is there a difference between an Airbnb rental and a B&B? If you said, “Of course,” maybe you’re an experienced traveler. But if you just shrugged, then join the rest of us.
The lines between an Airbnb – an apartment or room rented through the home-sharing site – and a traditional bed and breakfast (B&B) are blurring. Even the pros are having trouble keeping up. And that’s a problem.
“Airbnb has co-opted the B&B name,” says Heather Turner, the marketing director for the Professional Association of Innkeepers International, a marketing organization for the B&B industry. “The terms Airbnb and B&B are being used interchangeably by guests – and by journalists.”
Briefly, here’s the difference between and Airbnb and a B&B. Airbnb is a lightly regulated home-sharing site that lets almost anyone list accommodations for rent. A B&B is a regulated small inn subject to state or local lodging laws. Think of it as a small hotel with a few extra perks and personal touches.
Why people are confused
It’s not just the name that’s confusing. It’s that you can find a B&B on Airbnb, says Jordan Locke, principal consultant at Rev Party Consulting. And since Airbnb is technically an online travel agency, you can find professionally run B&Bs on the platform. “Many B&Bs and boutique hotels sell through Airbnb,” he says.
Airbnb owners also have been acting like B&B owners in some places.
“One thing I’ve noticed is that Airbnbs in Europe, specifically Amsterdam, Ireland and Scotland, have been run more like B&Bs,” says Betsy Brown, a manager for a nonprofit organization in Raleigh, North Carolina. “That blurs the line even more.”
In other words, Airbnb hosts are emulating the more established B&Bs, and maybe inadvertently creating more confusion.
So what’s the difference?
The second “B” in B&B (as in “breakfast”) is the biggest distinguishing feature.
“The difference between an Airbnb and a B&B starts with a complimentary full breakfast,” says Brian Shields, the owner of Manor On Golden Pond, in Holderness, New Hampshire. Guests at the Manor begin breakfast with a buffet of fruit, cereal, yogurt, pastries followed by an eight-item hot entrée menu. It’s included in the price of your stay.
A typical Airbnb will have a kitchen, sometimes stocked with coffee and tea, but rarely, if ever, will a host prepare a full breakfast.
But there’s more: A “unique” property with personalized service. “A true B&B is typically independently owned, and the owner lives on property or nearby, provides daily breakfast and housekeeping and the experience is very personal,” explains Hana Pevny, an Airbnb host and the innkeeper at the Waldo Emerson Inn in Kennebunkport, Maine. “In many instances, the B&B is a historic property or has a unique quality about the building or property.” A home rented online through Airbnb also can be special, but you might have to cook and clean for yourself. You might also never see your host.
Licensing and training. A real B&B is usually operated by someone with formal training in the hospitality business. And that person has insurance – lots of insurance. Renée Humphrey, who runs the Rainforest Inn in Puerto Rico’s El Yunque National Forest, says her property requires expensive liability insurance. “We’re also inspected by both fire marshal and health department as part of our licensing,” she says. Vacation rentals booked online carry some insurance (you can buy more to cover a possible cancellation), but your
hosts probably don’t have any formal hospitality training.
No “hidden” fees. At least that’s the assessment of Pam Willis, who runs The Gables Wine Country Inn in Petaluma, California. The rooms in her property also are available on Airbnb. “The published Airbnb rate appears much cheaper, but the fees drive up the costs,” she explains. “While we don’t charge a cleaning fee, I’ve seen guests pay as much as $70 per night for the service fee. Airbnb charges us 3% of the room rate, so for $250 per room, that’s $7.50 in commission, but the guest ends up paying a great deal more.”
Is one better than the other? No, say guests.
“It all comes down to the style of hospitality,” says Clayton Durant, the CEO of CAD Management, an entertainment consulting company in New York. “Many B&Bs offer many of the same amenities ... Each Airbnb has a unique personality of each house and apartment I get to stay at. You can’t beat the travel experience.”
But now more than ever, it’s important to know that there is a difference.