Wapakoneta Daily News

Amid the Capitol riot, Facebook faced its own internal insurrecti­on

- By ALAN SUDERMAN and JOSHUA GOODMAN

WASHINGTON (AP) — As supporters of Donald Trump stormed the U.S. Capitol on Jan. 6th, battling police and forcing lawmakers into hiding, an insurrecti­on of a different kind was taking place inside the world's largest social media company.

Thousands of miles away, in California, Facebook engineers were racing to tweak internal controls to

slow the spread of misinforma­tion and inciteful content. Emergency actions — some of which were rolled back after the 2020 election —

included banning Trump, freezing comments in groups with a record

for hate speech, filtering out the "Stop the Steal" rallying cry and empowering content moderators to act

more assertivel­y by labeling the U.S. a "Temporary High Risk Location" for political violence.

At the same time, frustratio­n inside Facebook erupted over what some saw as the company's halting and inconsiste­nt response to rising extremism in the U.S.

"Haven't we had enough time to figure out how to manage discourse without enabling violence?" one employee wrote on an internal message board at the height of the Jan. 6 turmoil. "We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control."

It's a question that still hangs over the company today, as Congress and regulators investigat­e Facebook's part in the Jan. 6 riots.

New internal documents provided by former Facebook employeetu­rned-whistleblo­wer Frances Haugen provide a rare glimpse into how the company appears to have simply stumbled into the Jan. 6 riot. It

quickly became clear that even after years under the microscope for insufficie­ntly policing its platform, the social network had missed how riot participan­ts spent weeks vowing — on Facebook itself — to stop Congress from certifying Joe Biden's election victory.

The documents also appear to bolster Haugen's claim that Facebook put its growth and profits ahead of public safety, opening the clearest window yet into how Facebook's conflictin­g impulses — to

safeguard its business and protect democracy — clashed in the days

and weeks leading up to the attempted Jan. 6 coup.

This story is based in part on disclosure­s Haugen made to the Securities and Exchange Commission and provided to Congress in redacted form by Haugen's legal counsel. The redacted versions received by Congress were obtained by a consortium of news organizati­ons, including The Associated Press.

What Facebook called "Break the Glass" emergency measures put in

place on Jan. 6 were essentiall­y a toolkit of options designed to stem the spread of dangerous or violent

content that the social network had first used in the run-up to the bitter 2020 election. As many as 22 of those measures were rolled back at

some point after the election, according to an internal spreadshee­t analyzing the company's response.

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